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The position involves maximizing sales performance to achieve revenue targets through various banking products, ensuring effective relationship management, and implementing customer acquisition and retention programs. The role also includes monitoring customer satisfaction, managing transaction volumes, and ensuring compliance with internal and external audits. Additionally, the position requires leading revenue generation efforts, managing costs, and implementing change initiatives within the branch. People management is crucial, focusing on performance culture, employee engagement, and training needs. The role also involves segment ownership and adherence to policies related to operational risk management and health and safety.
