Branch Manager

Mariner Finance • Lemon Grove, CA

345d • $29 - $46

About The Position

We are looking for a seasoned consumer finance professional to be our next Branch Manager. If you are someone who is looking to build meaningful relationships by leading a collaborative team where goal achievement and providing superior customer service are of the utmost importance, then Mariner Finance is the organization for you. Apply to join our award-winning service team today! This position is full-time and non-exempt, with Saturday hours required seasonally and as business needs require. The Branch Manager will be responsible for leading a team, running a profitable operation, maintaining compliance, and providing leadership in the branch.

Requirements

• Minimum of three (3) years of related experience in the Consumer Lending and/or Financial Services industry.
• Two (2) years of successful supervisory experience, or recent successful completion of a lending training program.
• Bachelor's degree in a discipline such as Business, Accounting, Finance, Administration, Economics; or military rank.
• Reliable transportation required.
• Excellent written and verbal communication skills.
• Highly proficient in Microsoft Office or similar programs.
• Ability to complete essential duties/functions in a timely, accurate manner.
• Demonstrated problem-solving skills, project leadership skills, and interpersonal skills in demanding situations.
• Must obtain applicable, required licenses to sell insurance products.

Nice To Haves

• Bilingual fluency in Spanish/English.
• Has, in good standing, applicable, required licenses to sell insurance products offered to customers by branch.

Responsibilities

• Exercises lending authority when reviewing and approving applications and uses product knowledge in offering loan solutions that meet customer need.
• Manages the retention and maintenance of existing accounts, including lending and collecting, to achieve branch sales and delinquency targets/goals.
• Consistently and regularly coaches branch staff by providing actionable feedback in order to achieve branch goals, minimize turnover, and create a positive branch environment.
• Prepares and submits reports reflecting branch activity and growth as needed.
• Develops additional business by networking with local establishments, such as retail and automobile businesses, and building strong community relations.
• Implements internal branch auditing procedures, which properly control all negotiable items and company records held within the branch.
• Manages approval of exceptions to policy as authorized by management based on the nature of exception, retention needs, and related factors.
• Exercises authority to ensure policies and procedures are met when monitoring/approving monthly expenses using annual business plan.
• Promptly investigates and thoroughly works to resolve customer and employee inquiries and complaints.
• Attracts high-quality and diverse talent, coordinates and interviews prospective candidates, and makes recommendations to management for vacancies.
• Participates in company meetings and professional development activities to keep abreast of current trends and changing environment to enhance competency.
• May perform additional functions depending on market demand and branch staffing in order to provide consistent quality customer service.

Benefits

• Health Insurance - Health Savings Account (HSA) with employer contributions if enrolled in a qualifying plan.
• Vision Insurance.
• Dental Insurance.
• Company-paid Basic Life, Long-Term Disability, and AD&D Insurance.
• 401(k) and Company Matching Contributions.
• Paid Time Off - full-time employees may accrue a minimum of 120 hours per year.
• 11 Paid Holidays.
• Employee Assistance Program (EAP).
• Paid Parental Leave.
• Education Assistance Program.
• Access to industry-specific training programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees