Spectra Metals Sales, Inc-posted 4 months ago
Full-time • Manager
Pompano Beach, FL
11-50 employees

As a Branch Manager, your role is to oversee the operations of a specific location for Spectra Gutter Systems. You will be responsible for managing all aspects of the branch, including sales, customer service, operational efficiency, and employee performance. Your main responsibilities will include setting and achieving sales targets, analyzing market trends, and developing strategies to attract new customers and retain existing ones. You will work closely with sales teams to monitor their performance, provide coaching and guidance, and implement initiatives to drive revenue growth. In addition to sales management, you will be responsible for ensuring excellent customer service by addressing customer inquiries and concerns, resolving issues, and maintaining high customer satisfaction levels. You will also oversee operational activities, such as cash management, inventory control, and adherence to company policies and procedures. As a Branch Manager, you will lead and motivate a team of employees, including hiring, training, and performance management. You will create a positive and productive work environment that fosters team collaboration, employee development, and goal achievement. Furthermore, you will collaborate with regional and corporate teams to align branch strategies with company goals, provide regular reports on branch performance to senior management, and contribute insights and recommendations to enhance overall business performance. Ultimately, your role as a Branch Manager is to ensure the success and profitability of the branch while maintaining high standards of customer service and operational efficiency.

  • Oversee the operations of a specific branch location.
  • Manage all aspects of the branch including sales, customer service, operational efficiency, and employee performance.
  • Set and achieve sales targets.
  • Analyze market trends and develop strategies to attract new customers and retain existing ones.
  • Monitor sales team performance and provide coaching and guidance.
  • Implement initiatives to drive revenue growth.
  • Ensure excellent customer service by addressing inquiries and concerns.
  • Resolve customer issues and maintain high satisfaction levels.
  • Oversee operational activities such as cash management and inventory control.
  • Ensure adherence to company policies and procedures.
  • Lead and motivate a team of employees, including hiring and training.
  • Create a positive and productive work environment.
  • Collaborate with regional and corporate teams to align branch strategies with company goals.
  • Provide regular reports on branch performance to senior management.
  • Contribute insights and recommendations to enhance overall business performance.
  • Proven experience in branch management or similar role.
  • Strong understanding of sales and customer service principles.
  • Excellent leadership and team management skills.
  • Ability to analyze market trends and develop effective strategies.
  • Strong communication and interpersonal skills.
  • Experience in operational management including cash management and inventory control.
  • Experience in the manufacturing or construction industry.
  • Familiarity with inventory management systems.
  • Bachelor's degree in business administration or related field.
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