Branch Manager - Credit Union or Banking exp required

Floridacentral Credit Union•Tampa, FL

15d

About The Position

As a Branch Manager, you won’t just oversee a branch, you’ll be the heart of a team that drives financial success, enriches lives, and strengthens the fabric of the community. You’ll be the face of the branch, leading with vision, empowering your team, and fostering a culture of excellence that results in exceptional service and lasting relationships. Here, your leadership makes a real difference—every single day.

Requirements

3–5 years of branch management or leadership experience in financial services
Exceptional leadership, communication, and problem-solving abilities
A passion for serving others and creating positive change
Strong knowledge of financial products, branch operations, and regulatory compliance
High school diploma required; bachelor’s degree in business or related experience preferred

Responsibilities

Lead and Inspire: Motivate, coach, and empower your team to unlock their full potential. Create an atmosphere of growth, accountability, and positivity that inspires your team to be their best.
Deliver Outstanding Service: Champion a culture of personalized, world-class service. Whether a member is opening an account, securing a loan, or seeking financial advice, ensure their experience is exceptional, seamless, and meaningful.
Resolve Service Issues: Quickly and empathetically resolve escalated concerns, delivering tailored solutions that exceed expectations and leave a lasting impact.
Drive Results: Lead your team to not just meet—but exceed branch goals. Drive performance with a keen focus on improving members' financial well-being while promoting products and services that truly make a difference.
Manage Daily Operations: Oversee the smooth operation of the branch, ensuring staffing, audits, compliance, and policies are seamlessly aligned with organizational goals.
Engage with the Community: Build and strengthen relationships with local businesses, attending events, and positioning the credit union as a trusted community partner. Your leadership will elevate our brand and extend our reach.
Champion Innovation: Continuously look for innovative ways to enhance processes, improve member experiences, and contribute to the broader success of the organization.