Branch Manager

Airgas • New Bern, NC

11d • Onsite

About The Position

At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. At Airgas, we RESPECT, HONOR and VALUE diversity. Airgas is Hiring for a Branch Manager in New Bern, NC! We are looking for you ! Recruiter: Matt McCain / [email protected] / 470-234-2065 Monday thru Friday, daytime hours. Base pay plus bonus. Comprehensive Family Benefits: Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance. Support for Parents: We offer a 14-week paid child birth benefit to support growing families. Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time. Early Access: Your benefits start after just 30 days of employment The Branch Manager oversees daily store operations to achieve or advance sales and margin goals. This involves promoting sales, delivering excellent customer service, nurturing inventory levels, and balancing expenses through purchase supporting. Additionally, the Branch Manager fosters facility and staff alignment to safety and regulatory standards, empowering team members in providing efficient customer service, maintaining good housekeeping, and harmonizing overall operational efficiency.

Requirements

• 2+ years of experience in a leadership or managerial capacity, preferably in a similar industry (retail industrial sales).
• Comfortable navigating and interpreting documents such as safety rules, Material Safety Data Sheets (MSDS), operating and maintenance instructions, and procedure manuals.
• Excellent organizational flow and detail-orientation, with the ability to work productively in a fast-paced environment.
• A natural ability to foster a team-oriented culture and build meaningful connections with a diverse group of people with different personalities and backgrounds.

Nice To Haves

• We are looking for five (5) or more years of experience in the sales and distribution of industrial gases, welding supplies, or similar industrial products.
• Proven retail sales and customer service focus.
• Familiarity with welding applications and equipment, or the technical curiosity to become an expert in our product line.

Responsibilities

• Provide professional customer service for all internal and external customers and call-in product, pricing, and technical inquiries.
• Support the outside sales team in nurturing existing client relationships and welcoming new business opportunities.
• Support the flow of accurate and timely daily processing of financial transactions, including cash reports, charge tickets, coding, costing, pricing, daily cash summaries, and bank deposits.
• Maintain the accuracy of back order, open order, and Purchase Order (PO) expedite reports.
• Cultivate and refine appropriate cylinder and hard goods inventory levels for the branch.
• Facilitate and lead training for inside sales associates on product knowledge, company policies, processes, procedures, and safety, ensuring the confidence that all associates can perform essential branch functions.
• Conduct periodic performance reviews for branch associates.
• Act as a bridge between employees and management, providing performance mentorship and guidance in collaboration with Human Resources and senior management.

Benefits

• We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees. Additionally, we offer our eligible employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for eligible employees’ dependents, and an Airgas Scholarship Program for dependent children.
• Associates who are members of collective bargaining units should review their bargaining agreement to determine whether they are eligible for some or all of the benefits described here and to see any special terms or conditions for eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees