Branch Manager

Christian Community Credit Union•San Dimas, CA

21h•Onsite

About The Position

Join Christian Community Credit Union as a Full-Time Branch Manager in San Dimas, CA. This onsite position offers the opportunity to lead a vibrant team dedicated to delivering exceptional customer service in the banking industry. You will play a crucial role in shaping the branch's sales strategies while fostering a culture centered around excellence and integrity, directly impacting members' financial well-being. You will be part of a fun, flexible, and energetic team that encourages growth and collaboration, empowering colleagues and providing quality banking solutions. Christian Community Credit Union (CCCU) and AdelFi merged, forming the nation's largest Christian credit union, united by a shared mission and over six decades of service. The organization is expanding its reach, strengthening its offerings, and deepening its support for Christian individuals, families, ministries, and Christian-owned businesses, having donated over $6.5 million to ministry and mission projects globally. The Branch Manager is a dynamic, customer-centric leader pivotal in driving banking branch growth through proactive member engagement and strong leadership of the sales and service team. This role holds full accountability for branch performance, overseeing loan and deposit growth, referral productivity, member engagement, and operational excellence. The manager fosters a high-performance culture by coaching and developing staff to achieve targets and demonstrates values-based leadership aligned with the Christian faith-driven mission, modeling integrity, service, and empathy in all interactions.

Requirements

High school diploma or equivalent required
Minimum five years of leadership/supervisory experience in retail or a financial institution required
Demonstrated success in a goal-driven or sales-producing environment
Excellent customer-centric approach to service
Strong knowledge of consumer lending, financial services products, and branch operations
Excellent communication, relationship-building, and coaching skills
Sales leadership skills with a consultative selling approach
Performance management skills, and a member-centric service mindset
Professional communication & presentation skills
Must be available to work onsite, Monday-Friday, 8am-6pm (flexible full-time hours)

Nice To Haves

A bachelor's degree is preferred

Responsibilities

Lead a vibrant team dedicated to delivering exceptional customer service.
Play a crucial role in shaping the branch's sales strategies.
Foster a culture centered around excellence and integrity.
Empower colleagues and provide quality banking solutions.
Drive banking branch growth through proactive member engagement and strong leadership of the sales and service team.
Oversee loan and deposit growth, referral productivity, member engagement, and operational excellence.
Foster a high-performance culture by coaching and developing staff to consistently achieve performance targets.
Demonstrate values-based leadership aligned with the Christian faith-driven mission.
Model integrity, service, and empathy in every interaction with members, team members, and the community.