Branch Manager

Allied Universal•El Paso, TX

14d

About The Position

Allied Universal® is hiring a Branch Manager. The Branch Manager collaborates with the Regional Vice President to oversee employees and operational activities at their branch security location and associated client sites. As a leader, you will drive profitable business growth by providing world class service to clients in various vertical markets like healthcare, commercial real estate, government, and hospitality. Aligning with our iCARE Leadership approach, you will be a guide on our journey to be an employer of choice in the service industry by fostering an exceptional employee experience. Step into a senior leadership role within one of the world’s most recognized security organizations, where your decisions drive employee experience, client outcomes, and business performance across a large geographic region. Own the people agenda in one of the company’s most visible and operationally complex roles - shaping culture, retention, and leadership capability at scale.

Requirements

Must possess one or more of the following: Bachelor's degree in criminal justice, business or a related field with three (3) years of management experience in a high-volume workforce environment or service industry
Associate’s degree in Criminal Justice, Business or a related field with five (5) years of management experience in a high-volume workforce environment or service industry
High School diploma with seven (7) years of management experience in a high-volume workforce environment or service industry
Current driver’s license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending networking events)
Minimum of one (1) year of experience driving operational and/or financial metrics while demonstrating strong financial acumen
Minimum of two (2) years of experience in successfully building and developing teams
Leadership skills that foster teamwork, innovation, agility, client relations and achieving desired results
Ability to collaborate across multiple business units and regions to creatively support client's growth and satisfaction
Results-oriented problem-solving skills that meet client and employee needs, while running a profitable business
Proficiency in web-based applications and computer systems, including Microsoft Office and (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations
Dynamic networking skills displaying a commitment to safety and trust by participating in local community, client and industry events

Nice To Haves

Law enforcement, military and/or contract or proprietary security services experience
Experience managing a dispersed workforce in a multi-location operation

Responsibilities

Lead and mentor an operations and support team by providing coaching, support and recognition, while fostering accountability. Encourage a collaborative and inclusive work environment to promote teamwork, open communication, and professional development
Build, maintain and grow relationships with clients by understanding their security needs and ensuring satisfaction
Travel to client locations and industry related conferences and events to strengthen customer relationships, provide solutions to critical situations and ensure overall client and employee satisfaction
Deliver high-quality service to our clients by strategically leading the branch’s operations, while maintaining industry standards, company policies, and regulatory requirements
Analyze, report and drive operational metrics and Key Performance Indicators (KPIs) using Allied Universal's Business Intelligence Platform, maximizing efficiency and productivity
Identify and mitigate security risks; develop and implement security protocols, training and response plans
Manage the P&L and drive financial performance through budget allocation, revenue growth, profitability, cash collections and expense management; develop strategies and employ tactics with the Regional Vice President and Finance team to achieve all financial targets
Collaborate with the sales, marketing and enterprise accounts teams to identify and close new business development opportunities

Benefits

Base wage + bonus opportunties + automobile allowance & fuel card + internal advancement opportunties
Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

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