Branch Manager

Peninsula Building Materials•Redwood City, CA

2d•$80,000 - $95,000•Onsite

About The Position

Peninsula Building Materials is a leading provider of masonry and construction materials, serving both residential and commercial customers. We are committed to delivering high-quality products and exceptional customer service. We are looking for a motivated Branch Manager to join our team and contribute to our continued success. Summary: The Branch Manager is responsible for the overall leadership, operational efficiency, and financial performance of the branch. This role oversees all yard, warehouse, and customer-facing activities to ensure safe operations, exceptional service, strong inventory controls, and a high-performing team. The ideal candidate is a hands-on leader with deep knowledge of building materials—particularly masonry, hardscape, and related construction products—and a proven track record of managing people, processes, and profitability.

Requirements

3–5+ years of management experience in building materials, construction supply, distribution, or a related industry
Strong working knowledge of masonry, hardscape, and general building materials
Proficient with warehouse/yard operations, inventory management, and logistics
Demonstrated leadership experience with the ability to motivate, coach, and hold teams accountable
Strong communication, organizational, and problem-solving skills.
Ability to operate forklifts and yard equipment (certification or willingness to obtain)
Comfortable working outdoors in various weather conditions, and fast-paced environments
Physical stamina and ability to bend, push, pull, carry between 50 to 100 lbs repeatedly/regularly
Must be able to climb, balance, stoop, kneel, reach and lift
Prolonged standing and walking

Nice To Haves

Experience in multi-product masonry and hardscape distribution.
Knowledge of ERP systems (e.g., Epicor, Eclipse, DMS, NetSuite, or similar)
Bilingual (English/Spanish) a plus

Responsibilities

Oversee daily branch and yard operations, ensuring efficiency, safety, organization, and full compliance with company standards
Manage and execute all opening and closing responsibilities for the yard.
Foster a positive, performance-driven culture grounded in accountability, teamwork, and exceptional customer service
Plan, prioritize, and delegate tasks across yard, delivery, and counter teams to ensure seamless workflow and operational excellence
Maintain a clean, safe, and professional branch environment at all times.
Direct scheduling, staffing levels, and workload distribution to effectively support business and customer demands
Collaborate with external stakeholders, IT teams, fellow branch managers, and internal departments to drive alignment, operational support, and organizational success
Ensure customers receive outstanding service across all branch touchpoints (yard, showroom, deliveries, and counter)
Provide product expertise and guidance on masonry, hardscape, aggregates, and related building materials
Partner with Sales Representatives and leadership to support customer growth, resolve service issues, and maintain strong relationships
Monitor and improve metrics such as fill rate, on-time delivery, and customer satisfaction.
Maintain accurate inventory counts through strong organization, cycle counts, and receiving procedures
Ensure all products are properly stored, labeled, handled, and rotated to minimize damage and loss
Oversee equipment such as forklifts, loaders, and trucks to ensure safe and optimal use
Support vendor deliveries, inbound freight, and efficient loading/unloading operations
Manage branch expense control, and margin management
Track KPIs (revenue, GP%, turns, labor efficiency, safety performance) and take corrective action when goals are not met
Implement process improvements that increase productivity, accuracy, and profitability
Consistently enforce company and OSHA safety standards across all operational activities
Conduct regular safety audits, toolbox talks, and equipment inspections to ensure a safe and compliant work environment
Ensure all team members receive appropriate safety training and adhere to established procedures and protocols
Manage the reporting, documentation, and follow-up processes for safety incidents, accidents, and workers’ compensation cases in accordance with company policy and regulatory requirements
Recruit, train, coach, and evaluate branch team members
Develop employees through clear expectations, constructive feedback, and performance metrics
Foster an environment of continuous improvement, adaptability, and professional growth