Branch Manager

Budget Rent A Car of Utah•Salt Lake City, UT

40d

About The Position

A Branch Manager at Budget Truck and Car Rental oversees the car rental daily stations operations, including staff management, fleet maintenance, customer service, and profitability of the location. You will also provide support in areas of compliance, regulations, and policies and procedures. This role requires strong leadership, customer service skills, and an ability to manage various operational aspects of the business. Why Salt Lake City? Incredible Quality of Life: Nestled between the Great Salt Lake and the Wasatch Mountains, Salt Lake City offers easy access to world-class skiing, hiking, and outdoor adventures Booming Economy: A growing tech hub with a thriving job market Clean, safe, and family-friendly with a strong sense of community Easy commute with excellent public transportation to and from the airport If you’re ready to take the wheel of your career and grow into a leadership role with one of the most recognized names in car rental, apply today! Family owned and operated for over 45 years we are the largest car rental franchise in the United States. Hands down we have the best and most confident team in the industry. We are a global brand combined with entrepreneurial benefits. We don’t believe in many levels of hierarchy. From our corporate office to every location, each employee is essential to our operation. People are our greatest asset.

Requirements

5+ years of relevant management experience or a 4 year degree in business management or related field required.
Strong leadership and people management skills.
Excellent customer service and communication skills.
Strong problem-solving and decision-making abilities.
Proficiency in using computer systems.
Must be able to work a flexible schedule including day and/or evening hours as well as weekend availability.
Must have a valid driver’s license with no more than two moving violations and/or at fault accidents.
Must be able to pass drug and background screening.

Nice To Haves

5 years of experience in a managerial role preferably in the car rental , retail, or hospitality industry.
Proven track record managing a team and driving business results.

Responsibilities

Oversee the daily operations of the rental location, including the management of fleet, vehicle maintenance, and cleanliness.
Ensure compliance with company policies and procedures, including safety and security standards.
Coordinate with the fleet management team to ensure optimal vehicle availability and utilization.
Deliver exceptional customer service by resolving customer inquiries and complaints promptly and professionally.
Monitor customer satisfaction levels and implement improvements as needed.
Ensure the location provides a seamless rental experience from reservation to return.
Recruit, train, and supervise a team of customer sales representatives, drivers, and other staff.
Schedule and manage staff to ensure coverage during peak and off peak hours.
Provide ongoing coaching and development for team members.
Implement strategies to increase revenue through upselling, promotions, and other initiatives.