Branch Manager Lansing

A1 Garage Door Service • Phoenix, AZ

4d

About The Position

As a Branch Manager, you will help assist in the daily tasks of an Area Manager including scheduling, coaching, maintaining warehouse organization, managing inventory, and assisting in garage door service work.

Requirements

• Be nice! I know, we shouldn’t have to say that, but we mean it
• Minimum of 3 years managerial experience supporting and training a team
• Excellent interpersonal and customer service skills
• Excellent organizational skills and attention to detail
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies
• Excellent time management skills with a proven ability to meet deadlines
• Strong analytical and problem-solving skills
• Proficient with Microsoft Office Suite or related software
• Proficient in computer skills to be able to learn and use the current CRM system which is ServiceTitan
• Must be able to lift up to 50 pounds at times

Responsibilities

• Provides direct oversight and guidance to 20-30 field employees to include: service technicians, maintenance technicians, door installers, and warehouse associates
• Focus on performance coaching to maintain and improve KPI performance
• Responsible for batch/deposits, tracking Divvy expenses, and purchasing
• Track Market KPIs, actively monitor and manage fleet, including vehicle inspections (cleanliness, maintenance and any other vehicle related tasks)
• Audit and review inventory counts for accuracy and disposition discrepancies; Organize space in the warehouse and perform and oversee cleaning duties, maintain product, tools, equipment, and work area in a clean, orderly, and safe manner
• Provide performance management guidance to line management through weekly 1:1 and on a as needed basis (e.g., coaching, PIP's, career development, disciplinary actions).
• Responsible for hiring events, recruiting, interviewing, on and offboarding employees.
• Responsible for development of Apprentices into Graduating to be Technicians, Techs to Sr. Techs, Sr. Techs into future leaders of A1
• Manage Tech schedules and ensures apprentices are scheduled for 'ride-alongs' with other qualified technicians

Benefits

• Medical, dental, vision, 401K
• Paid Time Off
• Weekly Pay
• Internal Promotion opportunities
• Company swag

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 251-500 employees