Branch Manager

BOTANICAL DESIGNS LLC • Austin, TX

6d

About The Position

The Branch Manager is the single point of accountability for the Austin market. This role owns the full P&L and is responsible for driving revenue growth, operational execution, client satisfaction, and team performance. This is not a maintenance management role. This is a business leadership role. The right candidate will combine operational discipline with commercial instinct. They must be equally comfortable leading crews in the field, managing high-end client relationships, and holding their team accountable to performance metrics

Requirements

• 5+ years of leadership experience in multi-service operations (interiorscape, landscape, or similar)
• Proven P&L ownership experience ($1M+ preferred)
• Strong operational and financial acumen
• Experience managing teams across field and office environments
• Ability to lead through structure, systems, and accountability
• Thinks like an owner
• Leads with clarity and accountability
• Is comfortable making decisions and owning outcomes
• Balances people leadership with performance expectations
• Brings energy, urgency, and professionalism to the role

Responsibilities

• P&L Ownership & Financial Performance
• Own full branch P&L (Revenue, COGS, Gross Margin, SG&A, Contribution)
• Deliver against monthly, quarterly, and annual budget targets
• Drive margin improvement through labor efficiency, procurement discipline, and pricing execution
• Maintain accurate forecasting and pipeline visibility
• Revenue Growth & Market Development
• Lead local sales efforts in partnership with Business Development
• Drive new business, enhancements, and install revenue
• Build relationships with Class A property managers, architects, and key decision-makers
• Ensure CRM pipeline is active, accurate, and converting
• Operational Execution
• Ensure consistent, high-quality service delivery across all accounts
• Own scheduling, routing, and labor planning
• Drive adoption and discipline in Aspire (job costing, time coding, reporting)
• Implement SOPs and continuously improve branch processes
• Team Leadership & Accountability
• Lead, coach, and develop Account Managers, Operations, and Field Teams
• Set clear expectations and hold team accountable to KPIs
• Drive a culture of ownership, urgency, and continuous improvement
• Conduct regular performance reviews and team check-ins
• Client Experience & Retention
• Own top-tier client relationships, especially flagship accounts
• Ensure a high-touch, white-glove service experience
• Proactively address issues and protect client retention
• Lead client reviews and business updates
• Data-Driven Management
• Lead data across all aspects of the business: Clean data in Aspire Operational reporting visibility CRM pipeline health Job costing and pricing discipline
• Use insights to identify trends, gaps, and opportunities

Benefits

• Medical with contribution coverages on our health program as defined by plan
• Dental as defined by plan
• Vision as defined by plan
• 401K as defined by plan
• Paid Holidays as defined by company policy
• Personal Time Off (PTO) based on the accrual allotment as defined by the company policy

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 1-10 employees