Branch Manager - Segment or Small Geography

Cummins • Tucson, AZ

15h

About The Position

We are looking for a talented Branch Manager to join our team specializing in Service for our Operation Unit in Tucson, Az.
Job Summary:
Manages the day-to-day operations at a defined location; responsible for all functions and financial metrics in a group of branches in a specific business segment or small geography.
In this role, you will make an impact in the following ways:
Drive Operational Excellence: Oversee multiple branches through Branch Managers, ensuring all functions and financial metrics are met and aligned with organizational goals.
Strategic Planning & Execution: Develop and manage the Annual Operating Plan, integrating input from Business Development and Branch Managers to achieve sustainable growth.
Performance Monitoring: Track and analyze key business metrics such as balanced scorecards, profit and loss statements, and asset utilization to optimize branch performance.
Market Leadership: Conduct market analysis within your span of responsibility to identify opportunities, strengthen competitive positioning, and guide strategic decisions.
Customer-Centric Growth: Enhance customer satisfaction through Net Promoter Score and Lens of the Customer programs, fostering a culture of exceptional service across branches.
Business Development: Implement annual marketing and sales plans, build strong customer relationships, and establish new partnerships to expand market reach.
Operational Compliance & Safety: Ensure adherence to health, safety, and environmental standards, conducting audits and promoting a culture of corporate responsibility.
Talent Development: Recruit, develop, and retain high-performing teams, creating Individual Development Plans for Branch Managers to build leadership capability and engagement.

Responsibilities

• Drive Operational Excellence: Oversee multiple branches through Branch Managers, ensuring all functions and financial metrics are met and aligned with organizational goals.
• Strategic Planning & Execution: Develop and manage the Annual Operating Plan, integrating input from Business Development and Branch Managers to achieve sustainable growth.
• Performance Monitoring: Track and analyze key business metrics such as balanced scorecards, profit and loss statements, and asset utilization to optimize branch performance.
• Market Leadership: Conduct market analysis within your span of responsibility to identify opportunities, strengthen competitive positioning, and guide strategic decisions.
• Customer-Centric Growth: Enhance customer satisfaction through Net Promoter Score and Lens of the Customer programs, fostering a culture of exceptional service across branches.
• Business Development: Implement annual marketing and sales plans, build strong customer relationships, and establish new partnerships to expand market reach.
• Operational Compliance & Safety: Ensure adherence to health, safety, and environmental standards, conducting audits and promoting a culture of corporate responsibility.
• Talent Development: Recruit, develop, and retain high-performing teams, creating Individual Development Plans for Branch Managers to build leadership capability and engagement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed