Branch Manager

ExperiGreen•Brighton, MI

18h•Onsite

About The Position

ExperiGreen Lawn Care, a national provider of lawn, tree and pest control services is searching for a Branch Manager in our Brighton, MI location. We are committed to providing personalized attention for our associates. Our focus is to develop our people by building proud, dynamic teams while helping associates reach their personal and professional goals. We continuously strive to make our company an exciting and motivating place of employment. Job Summary The Branch Manager is responsible for the overall operational, sales, and financial performance of an assigned ExperiGreen branch. This role leads both the Service and Sales functions, ensures high-quality production, drives customer retention and growth, and upholds ExperiGreen’s professional standards for safety, product compliance, and customer satisfaction. The Branch Manager oversees staffing, training, route efficiency, operational execution, inventory control, and P&L performance. This position requires strong leadership, team development, and hands-on operational oversight to support both customer experience and branch profitability.

Requirements

High school diploma or GED required; associate or bachelor’s degree preferred.
3–5 years of experience in branch management, operations management, or service-based leadership preferred.
Valid driver’s license with a clean driving record required.
State-required licensing or certifications (or ability to obtain) for fertilizer/pesticide handling.
Strong leadership, coaching, and team-building abilities.
Excellent communication, organization, and problem-solving skills.
Ability to manage budgets, interpret branch performance metrics, and make data-driven decisions.
Proficiency in Microsoft Office and internal systems for scheduling, routing, inventory, and reporting.
Ability to maintain professionalism, accountability, and high service standards in a fast-paced environment.
High School diploma or equivalent
Valid Driver’s License
Strong verbal and written communication skills
Ability to work independently and part of a team

Nice To Haves

Prior lawn care, pest control, landscaping, or related industry experience highly beneficial.

Responsibilities

Lead all branch operations to ensure safe, compliant, and efficient handling of fertilizers and pesticides.
Manage daily production, routing, and scheduling to maximize route density, efficiency, and customer satisfaction.
Recruit, hire, train, and develop employees across all branch functions.
Foster a positive, accountable, and team-oriented culture that reflects ExperiGreen’s values and service standards.
Conduct regular branch meetings focused on communication, safety, goals, and performance.
Partner with Sales Manager and/or sales leadership to drive branch revenue and customer acquisition.
Ensure alignment between production capacity and sales goals during peak and off-peak seasons.
Support field sales activities as needed and assist in achieving branch-level sales benchmarks.
Monitor customer retention, cancellations, and service recovery efforts to drive long-term growth.
Manage branch P&L performance, ensuring adherence to budgets, labor goals, production efficiency, and profitability targets.
Track and report all branch metrics including production volume, sales performance, routing efficiency, and cost management.
Oversee administrative processes such as payroll verification, training documentation, regulatory recordkeeping, and facility compliance.
Maintain accurate records for hiring, training, inventory, equipment maintenance, and product usage.
Ensure all services meet ExperiGreen’s standards for quality, accuracy, and customer experience.
Enforce safety protocols related to chemical handling, equipment operation, PPE, and state/federal regulations.
Oversee fleet safety, vehicle maintenance, and facility appearance to meet company standards.
Conduct regular property, equipment, and product inventory inspections to ensure compliance and prevent loss or misuse.
Support technicians and sales representatives in resolving escalated customer issues quickly and professionally.
Conduct site visits as needed to evaluate service quality and customer satisfaction.
Promote a customer-first mindset across the branch to strengthen retention and referrals.

Benefits

Competitive base salary with performance-based incentives.
Comprehensive benefits package including medical, dental, vision, and 401(k) match.
Paid holidays and vacation.
Company vehicle or vehicle allowance (where applicable).
Ongoing training, licensing support, and advancement opportunities.
Supportive, team-oriented work environment.
Competitive Hourly Wage PLUS Commission Program
Paid Vacation Time
Full-range of Benefits: Medical, Vision, Dental
401K Retirement Plan
Fast-paced / Great Work Environment
Paid Company Training