Branch Manager

Glacier Bancorp, Inc.•Ogden, UT

9h•Onsite

About The Position

Come join the South Ogden Branch team! We are seeking a Branch Manager to be responsible for the overall performance and operations of the South Ogden branch (1840 Skyline Dr, South Ogden, UT). The Branch Manager position is a fantastic opportunity to provide solutions, maintain and deepen existing business relationships, and develop new relationships to support growth.

Requirements

Equivalent of a two-year college degree or completion of a specialize course of study at a business or trade school; or, 5+ years in branch banking, other banking, or retail management experience, or other directly related experience
2-5 years banking or similar experience
Knowledge of bank products and services
Experienced in Jack Henry, Synergy Teller, 4Sight & Excel
Ability to motivate staff and mentor for personal development and career development
Knowledge of industry rules and regulations related to Bank Secrecy Act, OFAC, Customer Identification Policy, Truth in Savings, Truth in Lending, Regulation CC, Plastic Cards and Funds Availability, etc
Strong organizational and decision-making skills
High degree of attention to detail as well as excellent organizational skills to perform in a fast-paced environment
Must be able to prioritize and organize heavy workload(s) and demonstrate effective time management skill(s)
Ability to understand and follow complex written and oral instructions
Ability to communicate effectively verbally and in writing
High proficiency in Microsoft Suite, including Microsoft Excel and a working knowledge of word processing, report writing/data mining, ten key, and general computer applications
Working knowledge of standard office equipment

Nice To Haves

Prior supervisory experience is preferred

Responsibilities

Presents a professional demeanor when acting on behalf of FCBU with customers, businesses, community, and civic organizations, as well as suppliers, and other financial institutions.
Markets to new and existing businesses and consumers to meet or exceed annual sales and deposit growth goals.
Manages daily branch operations, customer service issues, various reports, audits, and regulations.
Attends scheduled management meetings, training, and quarterly celebrations.
Adheres to compliance regulations, attain a satisfactory or higher branch audit, and ensure that appropriate steps are taken to correct any unsatisfactory conditions.
Communicates key operating issues affecting the branch with management.
Leads, develops, motivates, hires and disciplines branch personnel; administers performance evaluations and recommends appropriate personnel actions.
Maintains and develops a qualified staff sufficient to meet the needs of customers.
Determines work methods and flow through assigning, directing, coordinating, and reviewing tasks of direct reports
Tracks individual progress and conducts performance appraisals, formulating and implementing corrective actions as needed. Recommends promotions and training opportunities for employees as appropriate.
Schedules and holds weekly or bi-weekly one-on-ones with each direct report
Interviews, hires, and develops employees through consistent coaching, mentoring, cross-training, and managing direct reports through performance management, training, evaluations, promotions, and terminations when applicable. Supports with updating and maintaining Job Descriptions for direct reports
Comply with regulatory requirements, policy, and procedures through adherence and timely completion of assigned trainings and satisfactory audit results, in addition to oversight of timely training completion from all direct reports. Conducts and / or coordinates required compliance and security trainings for direct reports as required by policy.
Ensures adequate supplies, forms, and equipment are available for direct reports, as well as instituting prudent safety measures as appropriate. Ensures proper maintenance and general housekeeping of the work areas, building, grounds, desks, and equipment is carried out.
Regular and predictable attendance in order to accomplish, among other things, in-person contact with customers.
Represent FCBU in a professional manner which includes a professional image, confidentiality, a positive “can-do” attitude, punctuality, flexibility, and adaptability in meeting bank and customer needs. Keep work area tidy and maintain customer privacy.
Responsible for timely completion of all required compliance and security training implemented by GBCI and FCBU.
Must comply with applicable laws and regulations, including but not limited to: the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control
Adhere and support the FCBU Values & Purpose
Keeps management appropriately informed of area activities and of any significant problems
Provide superior internal and external customer service: must demonstrate self-governance, courtesy and respect towards external customers as well as internal customers (all organization personnel).
Professionally answer phones within a timely manner, greeting all customers, learning their names, discussing reasonable solutions by having a solid understanding of bank products and services, demonstrating leadership to resolve customer issues and provide relevant assistance while being courteous and respectful.
Attends and participates in weekly or bi-weekly One-on-Ones, as well as meeting and trainings as required. Promote behaviors to support and track Key Performance Indicators
Additional duties as requested or assigned

Benefits

extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance
Coverage is available to employees and their eligible dependents in accordance with our written plan documents
health savings account option
Employee Assistance Program (EAP)
health rewards program
retirement savings plan, including 401(k) and Profit-Sharing plans
short and long-term disability benefits
education and training benefits
discounts on banking products and services
generous Paid Time Off (PTO) plan
paid holidays
PTO accruals begin at .0745 per hour worked for our part time employees up to a maximum accrual of 240 hours per year for certain Full-Time employees. PTO accruals are dependent on position, status (Full time or Part time), and years of experience in accordance with our PTO policy.
Most Full-Time employees are also offered 6 paid holidays and Part Time employees are offered pro-rated paid holidays.
employees in Utah and Nevada may be eligible for pay for certain state recognized holidays.