Branch Manager

Havertys•Jacksonville, FL

15d•Onsite

About The Position

As a Branch Manager , you will lead and manage all aspects of the Havertys Furniture Store, ensuring the daily operations are consistent with our culture and core values. You will be responsible for achieving sales goals, overseeing store operations, providing exceptional customer service, managing office operations, delivery/backroom processes, human resources, purchasing, and merchandising. You will function as a sales leader and coach to all staff members, driving the success of the store. Compensation : Competitive salary with bonus potential based on branch performance. Schedule : Required to work 5 days a week, retail hours include nights and weekends as our stores are open 10 am – 7 pm Monday – Saturday and 12 pm – 6 pm Sunday. This is your opportunity to: Inspire your team members to bring the vision of our customer’s homes to life by Furnishing Happiness. Delight our customers by offering personalized design, quality home furnishings, and an outstanding customer experience. Represent the Havertys brand through polished communication, personal appearance, and professionalism. Demonstrate our Values, Customer Focus, Integrity, Quality, Teamwork, while embracing our History and Heritage. Boldly coach, lead, and develop teams to promote a positive and dynamic store environment. Display your passion for interior design by promoting our complimentary design service. Attract, train, and develop top talent at all levels of our ever-changing business. Support our Leadership team with new initiatives and training. Deliver top results with a positive attitude no matter what the obstacle. Recognize and respond appropriately to complex priorities and produce detailed operationally sound results. Lead by example and ensure Havertys Associates feel supported and inspired.

Requirements

Retail sales management experience
Retail store planning, merchandising, profit and loss management, accounts payable, budgeting, and business acumen
College education preferred, High School / GED or equivalent required; or 3-5 years related experience and/or training; or equivalent combination of education and experience
A love for sales, creating happiness with customers, and building lasting relationships
Exceptional analytical, problem-solving, and decision-making skills
Proven ability to motivate, influence, and inspire yourself and others
Computer literacy
Enjoyment of details and operational excellence
Excellent communication skills
Integrity, honesty, and leadership

Nice To Haves

Furniture and interior design experience

Responsibilities

Lead and manage all aspects of the Havertys Furniture Store
Achieving sales goals
Overseeing store operations
Providing exceptional customer service
Managing office operations, delivery/backroom processes, human resources, purchasing, and merchandising
Function as a sales leader and coach to all staff members
Inspire team members to bring the vision of our customer’s homes to life by Furnishing Happiness
Delight customers by offering personalized design, quality home furnishings, and an outstanding customer experience
Represent the Havertys brand through polished communication, personal appearance, and professionalism
Demonstrate Values, Customer Focus, Integrity, Quality, Teamwork, while embracing History and Heritage
Coach, lead, and develop teams to promote a positive and dynamic store environment
Display passion for interior design by promoting complimentary design service
Attract, train, and develop top talent at all levels of our ever-changing business
Support Leadership team with new initiatives and training
Deliver top results with a positive attitude no matter what the obstacle
Recognize and respond appropriately to complex priorities and produce detailed operationally sound results
Lead by example and ensure Havertys Associates feel supported and inspired