Branch Manager

Publix Employees Federal Credit Union

51d

About The Position

The key purpose of this position is to lead a team of associates in providing exceptional member service while meeting the strategic objectives of the credit union. This includes the oversight of day-to-day operations, sales and service initiatives, and associate development.

Requirements

• Ability and willingness to quickly adjust to new situations, circumstances and environments.
• Ability to make decisions in the best interest of the member and organization based on research, collaboration, and previous experience.
• Ability to manage the people, process and technology needed to adapt to change.
• Effectively prioritize tasks, set realistic goals, and minimize distractions to produce reliable and efficient results
• Skilled negotiator with the ability to persuade and influence desired outcomes
• Ability to consistently focus on existing processes to improve accuracy, efficiency, and reliability.
• Ability to break down difficult scenarios into manageable components and use critical decision-making and creativity to resolve.
• Ability to create and deliver compelling presentations to effectively communicate information and ideas
• 6-8 years of relevant experience
• 6 years of leadership experience
• Bachelor's Degree or equivalent experience

Responsibilities

• Ensure exceptional service delivery by holding associates accountable for attracting, retaining, and strengthening member relationships by offering products and services that best align with the members' needs.
• Effectively hire and manage branch staff, with a strong focus on the growth and development of associates through consistent and positive coaching.
• Track and measure team performance to ensure the corporate, branch, and individual goals and expectations are achieved.
• Oversight and management of all day-to-day branch operations to include regulatory compliance.
• Identify and implement processes to improve business functions to enhance the member and associate experience.
• Effectively use available resources to maintain operational equipment and address facility issues as they arise.

Benefits

• Medical, Dental and Vision insurance plans with one option at NO cost for employee only coverage!
• Generous Paid Time Off program (approximately 3 weeks a year)
• 11 paid holidays per year
• 401(k) retirement plan and profit sharing
• Pay for performance incentive programs
• Time off for giving back to your community!
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager