Branch Manager

Empyreal Logistics • Shrewsbury, MA

1d

About The Position

We're looking for an experienced Branch Manager to lead our Shrewsbury, MA location.
This is an ideal opportunity for someone eager to join a growing organization and make a lasting impact by coaching and developing our transportation and processing teams. If you're a manager with a track record of building teams and growing business, then this role is for you!
Job Overview:
The Branch Manager is responsible for leading all aspects of branch operations, including customer service, branch performance (P&L), adherence to policies and procedures, and compliance with safety protocols. This role also plays a key part in achieving sales targets. The Branch Manager oversees every facet of the branch-staffing, routing, safety, sales, and operational performance to ensure efficient, high-quality service and continued business growth.

Requirements

• Bachelor's degree or equivalent work experience
• Must have the stamina to work 50 to 55 hours per week as needed.
• Exceptional problem-solving and management skills are required.
• Excellent interpersonal skills are required.
• A positive attitude and ability to be a positive member of a team is required
• Must have excellent observation skills and attention to detail.
• Excellent recall and retention of information is needed.
• Ability to maintain strict confidentiality.
• Ability to work under pressure dictated by event schedules and project timetables.
• Ability to read, understand and interpret written and verbal instructions and reports.

Nice To Haves

• Armored car or transportation experience is desirable.
• College Education or Military experience is desirable

Responsibilities

• Oversee and be accountable for overall operational performance, ensuring exceptional service quality, financial results, and staff performance.
• Ensure the safety and security of the facility, personnel, equipment, and all related liabilities.
• Assist in managing human, material, and financial resources within the branch.
• Support hiring efforts, establish performance goals, and contribute to training, development, and performance reviews.
• Analyze and interpret performance data to inform decision-making and drive process improvements.
• Anticipate potential issues, prepare proactive solutions, and offer thoughtful recommendations.
• Model an open-door leadership style that fosters transparency and constructive dialogue.
• Promote exceptional internal and external client service and coach team members on how to consistently deliver it.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager