Overstaff Branch Manager

World Finance•Pasadena, TX

50d

About The Position

World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We're an energetic team looking for a Branch Manager to guide customers on their financial journey. We're a people-focused company looking for a Branch Manager to lead and support a team dedicated to helping customers reach their financial goals. If you're a confident communicator and an optimistic forward-thinker, then you're an ideal candidate for this role. As a Branch Manager, team members look to you for direction, motivation, and knowledge.

Requirements

A way of making both customers & team feel understood and taken care of.
The willingness to evolve to meet needs and embrace new ideas.
Absolute team player - pitching in when needed and accepting help, too.
The ability to negotiate, strategize, and plan.
Passion for customer service and quality-driven problem-solving.
Management experience or history of strong teamwork: people skills are everything.
A positive influence and the motivation to grow in leadership.
Must possess a valid driver's license & reliable transportation to independently transport bank deposits and fulfill other required job responsibilities.

Responsibilities

Facilitate excellent customer service, leading team members by example toward customer care.
Thoughtfully manage team members - directing, mentoring, and delegating their daily tasks.
Address customer needs holistically, from pairing them with the right loan to assisting with taxes.
Thoughtfully sell new & existing World products to help customers meet their financial needs.
Support, collaborate with, and lean on the strengths and talents of your branch team.
Maintain strong customer relationships and build community within your branch.
Foster relationships in the community that organically drive loan & tax business to the branch.

Benefits

We promote from within, encouraging upward growth which includes profit share.
With branches and operations in 16 states, we offer opportunities across the US.
75% of World's Operations Executives moved up from a similar role.
We pay you to give back: team members get paid volunteer hours each year.
Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days.
Paid holidays, sick days, vacation time, and a 401(k) plan (including company match).
We'll get you home for dinner: your life outside of work is priority #1.
Be part of a team with clear values, strong community, and a sense of belonging.
You'll make a positive impact on the lives of the customers you serve.

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