BRANCH MANAGER

Harford Bank•Bel Air, MD

31d•$58,000 - $95,000

About The Position

Harford Bank, a trusted community bank with deep local roots, is seeking a Branch Manager, combining strategic oversight with hands-on sales leadership. This is a unique opportunity for a results-driven leader who thrives on building relationships, driving performance, and making a meaningful impact in the community. Our culture is centered around putting our customers first, ensuring their needs are met with the utmost care and attention. We believe in doing the right thing, even when no one is watching, and our ethical standards are unwavering. At Harford Bank, we foster a sense of community, where everyone is valued and respected, and teamwork is encouraged. We believe that by working together, we can achieve great things and make change in our community. Harford Bank, where our culture is the foundation of our success.

Requirements

Minimum 5 years of experience in banking or financial services.
Proven success in retail banking, with a strong focus on sales and customer service.
A minimum of 2 years in a supervisory or managerial role.
Leadership experience with the ability to inspire and motivate a team.
Strong knowledge of consumer and small business banking products.
Excellent communication, problem-solving, and organizational skills.
Successful background and credit check required.

Nice To Haves

Bachelor’s degree in Business, Finance, or related field preferred.
Have a sense of community: We believe that we are only as strong as the communities we serve. Your involvement is an important part of who we are.
Position level and compensation based on demonstrated achievements and experience.

Responsibilities

Lead and motivate a team of banking professionals to achieve branch sales goals and service standards.
Actively participate in client acquisition, relationship management, and cross-selling of financial products.
Develop and execute local marketing strategies to grow the branch’s customer base.
Ensure compliance with banking regulations, policies, and procedures.
Monitor branch performance metrics and implement improvement plans as needed.
Foster a culture of accountability, customer focus, community orientation, ethics, and continuous development.
Develop and work a plan to ‘own’ the footprint of your branch.
Creating and actively working a prospect list.
Prospecting potential customers via drop-ins and scheduled appointments. These should include coordinating with internal resources for joint calling.
Attend and participate in networking events monthly.
Maintain regular contact with top customers for your branch to ensure we are meeting and exceeding expectations. As well as uncovering additional needs proactively.
Leverage existing COIs and create new ones to establish potential referral opportunities to generate new deposit relationships, as well as enhance revenue streams, such as, merchant services, remote deposit capture, ACH services, lines of credit, and other financing options. Do this through joint calling efforts with the Lending Team, as well as utilization of Sr. Leadership resources.
Meet with customers to discuss personal financial needs and recommend ways in which the Bank can serve their needs. Establish protocols to follow up and onboard new customers.
Responsible for understanding the Bank's BSA/AML Policy, including satisfactory completion of required annual BSA/AML training as applicable to position and appropriately applying this knowledge to daily activities and responsibilities, specifically understanding that any suspicious activity must be reported to the BSA Officer immediately.