Branch Manager

B&A Property Maintenance•Springdale, AR

4h•Onsite

About The Position

B&A Property Maintenance is seeking a dynamic branch leader to continue building on the company's 20-year legacy in Arkansas. The Regional Branch operates as a microcosm of the entire organization, structured across Sales, Operations, and Finance departments with corresponding accountability. The Branch Manager is expected to be proficient in understanding all three major business departments. While experience in the field and a strong operational background in the exterior service industry is helpful, it is not required. The role involves growing the branch and building a high-performing team, supported by an experienced operations manager and a "playbook" from the Central team. B&A was founded in 2001 and has grown from a single-man operation to over 40 people, serving commercial exterior service needs across Arkansas and surrounding states from three primary locations: Greenbrier, Springdale, and North Little Rock, AR. The company's vision is to be the one-stop shop for property owners/managers seeking "set and forget" regular property maintenance. The company is organized across Sales (marketing and closing new business), Operations (executing contracted work), and Finance (managing funds, office, HR, and IT). Each team member has varying levels of responsibility across Time, People, Assets, and Budget.

Requirements

Believes in our mission: "To Grow People & To Impact our communities."
Lives by our core values: Honor, Integrity, Progress, Excellence.
Leading teams of five or more people.
Ability to identify talent, develop it, and retain it on the team.
Experience in the service industry with route-based, crew-based operations.
Able to estimate, budget, and present ideas to clients.
Lead with empathy, humility, and accountability.
Expected to be well-versed in and comfortable with understanding all three major departments of the business (Sales, Operations, Finance).

Nice To Haves

Familiarity with EOS operating system.
Experience working in the field and a strong operational background in the exterior service industry.

Responsibilities

Lead, serve, manage, and build up the Branch team.
Hire, onboard, train, develop, and retain staff.
Contribute to the strategic future of the business in the region.
Pursue new business opportunities.
Respond to client care needs.
Close business.
Ensure accurate, on-time, and on-budget execution of contracted work.
Support the team in the field.
Manage sub-contractor relationships and contracts.
Manage budget for the branch.
Provide timely and accurate reports of key performance indicators, as well as qualitative assessment of the progress and growth of the branch.
Manage time well, focusing on a 1- to 12-month horizon to accomplish future goals.
Manage the operations and people of the branch, including Sales and Operations.
Manage the efficient and safe use of assets in the region.
Keep equipment in good repair.
Recommend new investments wisely.
Monitor the annual budget of the region and make budgetary decisions up to a clearly defined and agreed upon level.