Branch Manager

RG Industries • City of Kingston, NY

13d

About The Position

Responsible for the daily operations of the store, including, but not limited to, customer service, cash control, and inventory control, in accordance with overall company policies and procedures. The main focus of this position is to improve the commercial performance of the store by increasing inventory turnover and sales, increasing store’s customer base and maximizing profitability. This job generally requires that the person in this position performs functions related to store operations, finance, purchasing, accounting, customer care, marketing, logistics, information technology, and administration.

Requirements

• Customer focus, drive, and enthusiasm.
• Excellent communication and interpersonal skills.
• Ability to grasp new concepts and generate creative ideas.
• Entrepreneurial perspective.
• Good risk assessment skills.
• Aptitude for teamwork.
• Ability to work independently and under pressure.
• Leadership perspective.
• High school diploma or equivalent.
• Previous experience in customer service, sales or retail store sales required, preferably in hydraulics or pneumatics.

Responsibilities

• Provide premier customer service, face-to-face and via telephone.
• Manages stock levels and makes decisions about stock control.
• Assists the Director of Marketing in: Analyzing sales figures and forecasting future sales volumes to maximize profits. Analyzing and interpreting trends to facilitate planning.
• Uses information technology to record sales figures and manage business contacts.
• Responds to customer complaints and comments.
• Promotes the organization on a local level.
• Maintains an awareness of market trends in the area and industry.
• Initiates change to improve business to include: Telephone prospecting. Suggests promotions. Suggests and executes marketing events.
• Interacts with key account managers, territory managers, and outside sales reps as necessary to meet customer service goals.
• Purchases stoe supplies.
• Keeps the store clean, orderly, and safe for customers and employees.
• Performs other duties as requested by manager.

Benefits

• Competitive Salary and Bonus
• Medical, Dental & Vision Insurance
• Generous PTO
• Educational Assistance Reimbursement
• Ongoing paid training and certification opportunities
• 401k & Matching
• Company Sponsored Social Events
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 101-250 employees