Branch Manager

KEELING COMPANY•Houston, TX

About The Position

The Branch Manager is responsible for overseeing all aspects of branch operations, including staff management, workflow coordination, and customer service excellence. This role requires a hands-on leader who can cultivate a positive team environment, drive operational efficiency, and ensure the branch meets its performance and sales goals. The ideal candidate will be proactive in implementing strategies that support business growth, enhance productivity, and uphold the company’s commitment to outstanding customer service. At Keeling Company, we take pride in fostering a culture that values teamwork, respect, and exceptional customer service. As a medium-sized company, we offer the close-knit, supportive environment of a small business while providing many of the benefits and opportunities of a larger organization. Our employees enjoy making a meaningful impact while growing their careers in a dynamic and rewarding setting.

Requirements

Proven management and sales experience
Track record of over-achieving sales quota
Proven record of managing teams
Sufficient knowledge of modern management techniques and best practices
Familiarity with the industry’s rules and regulations
Excellent organizational and merchandising skills
Results-driven and customer-focused
Solid communication and interpersonal skills
Friendly, helpful, confident, and engaging personality
Clean Motor Vehicle Report provided by the Department of Motor Vehicles
High School degree required
Product certifications as required and provided by Keeling Company
Keeling Company is a completely tobacco-free workplace. All employees must adhere to the no tobacco policy when on any Keeling Co. property, driving Keeling Co. vehicles, and representing Keeling Co. at job sites, with customers, or at Keeling Co. sponsored activities.

Nice To Haves

A BS in a technical or agricultural field is a plus.

Responsibilities

Direct all operational aspects, including inventory, warehousing and distribution operations, customer service, administration, and sales at the branch
Supervises Sales Associates, Counter Sales/Drivers, and Dedicated Driver/Warehouse Associates as appropriate for branch size and location
Assess local market conditions and identify current and prospective sales opportunities
Meet goals and metrics
Manage budget and allocate funds appropriately
Bring out the best of the branch’s personnel by providing training, coaching, development, and motivation in partnerships with Human Resources and Corporate personnel
Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
Share knowledge with other branches and corporate on effective practices, competitive intelligence, business opportunities, and needs
Address customer and employee satisfaction issues promptly
Adhere to high ethical standards and comply with all regulations/applicable laws
Network to improve the presence and reputation of the branch and company
Stay abreast of competing markets and provide reports on market movement and penetration
All other duties as assigned by the Keeling Company Leadership Team
Employees of Keeling Company have the right to refuse dangerous or unsafe work.