Branch Manager

MSC SERVICES LLC • Colorado Springs, CO

1d • $58,656 - $300,000 • Remote

About The Position

The Retail Branch Manager is a key leadership role responsible for the personal production, team management, and strategic growth of a branch at Mortgage Solutions Financial, a family-owned and operated firm. This individual is a critical driver of success, ensuring that the branch operates with professionalism and excellence in customer service. The role requires a dynamic and experienced professional to lead a team and expand the company's market share in a fast-paced environment.

Requirements

• In-depth knowledge of mortgage loan products, programs, and the entire loan origination process.
• Strong understanding of mortgage industry regulations, guidelines, and compliance standards.
• Demonstrated knowledge of financial management, including commission calculation.
• Exceptional leadership, mentorship, and team development skills.
• Excellent sales, business development, and relationship-building skills.
• Strong analytical and problem-solving skills to structure complex loan applications.
• Excellent communication skills for client education, team management, and corporate interaction.
• Ability to maintain personal loan production while simultaneously managing a branch and a team.
• Ability to recruit, hire, and manage a team to meet and exceed production goals.
• Ability to operate with a high degree of financial responsibility.
• High school diploma or equivalent is required.

Nice To Haves

• 3+ years of experience as a Loan Officer is preferred.
• 3+ years of management experience is preferred.

Responsibilities

• Maintain personal loan production at or above minimum loan volume and quality targets.
• Structure loan applications and terms to meet the goals of both the client and the company.
• Develop a personal pipeline and lead strategic initiatives, sales development, and retail branch production in alignment with corporate targets.
• Oversee and manage production goals by actively recruiting and developing licensed Loan Officers and staff for the branch.
• Review monthly commission worksheets and prepare production projections to keep branch results in line with expectations.
• Develop and maintain a network of relationships with new and existing clients.
• Promote the image and reputation of the company to expand market share.
• Assist and cooperate with corporate management on various initiatives and to respond to investor inquiries.
• Originate mortgages and sell mortgage loan products and services to residential customers.
• Guide clients through the loan process, educating them on available loan types and ensuring their satisfaction throughout the transaction.
• Perform other duties as assigned.

Benefits

• Health, Dental and Vision Insurance
• options to participate in a Health Savings Account, Flexible Spending Account, Health Reimbursement Arrangement
• Life and AD&D coverage, voluntary Short-Term, Long-Term Disability and Supplemental insurance
• option to participate in a company retirement plan
• PTO (paid time off)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 101-250 employees