Branch Manager North Dallas Suburban

Wells Fargo & Company•Plano, TX

1d•Onsite

About The Position

Wells Fargo is a financial services leader committed to innovation, empowering communities, and helping customers succeed, offering a meaningful career with robust benefits, competitive compensation, and programs for work-life balance and well-being. The company is recognized as a top financial services employer. This Branch Manager role within the National Branch Network is for accomplished, people-focused leaders with a strong foundation in branch leadership. The Branch Manager serves as the sales leader, responsible for acquiring, deepening, and retaining customer relationships to drive growth in various financial products through disciplined execution, coaching, and performance management. The role involves leading, coaching, and developing a team to improve banker productivity, fostering an engaged culture focused on customer financial needs, and balancing growth objectives with strong operational risk management. New Branch Managers participate in a structured Branch Manager Readiness Program, offering hands-on experience, guidance, mentorship, job shadowing, and practical learning in day-to-day branch operations, which is required for the position. Employees currently serving in a Branch Manager role at Wells Fargo are exempt from this program. While in training, the position is an interim, nonexempt role. Branch assignment is based on business need and availability.

Requirements

5+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
2+ years of leadership experience

Nice To Haves

Proven ability to hire, coach, and develop sales professionals and direct reports, fostering a culture of accountability, collaboration, adaptability, and high performance.
Demonstrated ability to lead a customer-focused sales culture, driving measurable growth through coaching, accountability, disciplined execution, and taking ownership of performance outcomes, talent decisions, and risk management.
Ability to analyze performance, identify strengths and opportunities, and execute action plans that enable the team to achieve business objectives.
Exercise independent judgement and critical thinking skills to manage time, prioritize, and delegate tasks in a complex, fast-paced environment.
Demonstrated success managing and coaching across affluent, high net worth, and business customer segments by identifying complex financial needs and building strong relationships with customers, internal partners, and community stakeholders.
Ability to lead teams in influencing, educating, and connecting customers to technology, articulating the value of digital banking solutions to enhance customer experience.
Knowledge of banking laws and regulations, including compliance controls, operational risk management, and loss prevention, with the ability to model and reinforce behaviors that protect customers, employees, and the company.

Responsibilities

Provide strong, inclusive leadership to build and retain a high-performing team, establishing clear expectations, and managing performance through targeted coaching to deliver sales, service, and operational excellence.
Lead a branch team to proactively identify customer financial needs and deliver tailored consumer and business solutions that drive both customer value and business outcomes.
Use branch manager routines to build individual capability, confidence, and productivity, delivering consistent, high-impact coaching through observation, feedback, and follow-up while holding the team accountable to behaviors and outcomes aligned to Wells Fargo priorities.
Partner closely with internal sales partners to provide customers a comprehensive, coordinated Wells Fargo experience across Wealth & Investment Management, Business Banking, and Home Lending to maximize relationship depth, customer value, and branch performance.
Identify opportunities for making banking easier for customers through education and demonstration of available digital options.
Leverage reporting and employee observations to gain insight into strengths and opportunities, taking decisive action to improve team performance and expand primary bank relationships and wallet share.
Demonstrate ownership by balancing growth, operational soundness, and talent decisions while proactively managing risk, resolving issues, and modeling behaviors that protect customers, employees, and the company.