Branch Manager

Homans Associates • Braintree, MA

2h • Onsite

About The Position

Homans Associates, a subsidiary of Watsco, Inc., the largest independent HVAC/R distribution company globally, is seeking a Branch Manager in Braintree, MA. This role is for a sales leader responsible for the daily operations of a Sales Center location. The ideal candidate will demonstrate the ability to lead in a team-oriented and customer-focused environment, possess strong computer skills, and have effective communication and interpersonal abilities. The Branch Manager's primary responsibility is to drive sales and profitability for their branch.

Requirements

• High School diploma required.
• Ability to work well in a fast paced retail store environment
• At least 3-5 years HVAC industry knowledge/experience
• Strong computer skills are essential; computer proficiency with Microsoft applications
• Heightened focus on providing excellent customer service
• Proven leadership and coaching abilities
• Must be sales driven with the ability to lead and motivate sales and operational staff
• Strong commitment to EH&S rules and procedures.

Nice To Haves

• College degree preferred.
• Prior Forklift certification preferred.

Responsibilities

• Manage daily store operations and achieve established sales and profitability goals as prescribed by Regional Leadership.
• Implement and maintain the highest level of customer service in the industry.
• Work directly with local sales teams to develop strategies for increased traffic in the store, as well as conduits for useful feedback from dealers regarding customer service efforts.
• Recruit, hire, train, enrich, and discipline all direct reports within the framework of company policy. Manage and mentor Counter Sales Associates.
• Maintain inventory accuracy and ensure all company assets are protected from theft or damage
• Effective communication and interpersonal ability, integrity and a well-developed sense of personal accountability are a must.
• Assign employees to other duties as required including organizing shelves and displays of merchandise, cleaning areas to enhance sales/access to products.
• Full compliance with all SOX key controls
• Additional responsibilities include: Cost Control, Business Strategy, New Business Development, Staff Development, Asset Management, Marketing Strategy and HVAC Technical Support.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 101-250 employees