Branch Manager

Glacier Bancorp, Inc.•Park City, UT

2d•Onsite

About The Position

Come join the Park City Branch team! We are seeking a Branch Manager to be responsible for the overall performance and operations of the Park City branch (1776 Park Ave Suite 101, Park City UT). The Branch Manager position is a fantastic opportunity to provide solutions, maintain and deepen existing business relationships, and develop new relationships to support growth.

Requirements

Equivalent of a two-year college degree or completion of a specialize course of study at a business or trade school; or, 5+ years in branch banking, other banking, or retail management experience, or other directly related experience
2-5 years banking or similar experience
Knowledge of bank products and services
Experienced in Jack Henry, Synergy Teller, 4Sight & Excel
Ability to motivate staff and mentor for personal development and career development
Knowledge of industry rules and regulations related to Bank Secrecy Act, OFAC, Customer Identification Policy, Truth in Savings, Truth in Lending, Regulation CC, Plastic Cards and Funds Availability, etc
Strong organizational and decision-making skills
High degree of attention to detail as well as excellent organizational skills to perform in a fast-paced environment
Must be able to prioritize and organize heavy workload(s) and demonstrate effective time management skill(s)
Ability to understand and follow complex written and oral instructions
Ability to communicate effectively verbally and in writing
High proficiency in Microsoft Suite, including Microsoft Excel and a working knowledge of word processing, report writing/data mining, ten key, and general computer applications
Working knowledge of standard office equipment
Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Must be capable of climbing / descending stairs in an emergency situation.
Specific lifting abilities required by this position include lifting and or moving up-to 20 lbs.
Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes.

Nice To Haves

Prior supervisory experience is preferred

Responsibilities

Presents a professional demeanor when acting on behalf of FCBU with customers, businesses, community, and civic organizations, as well as suppliers, and other financial institutions.
Markets to new and existing businesses and consumers to meet or exceed annual sales and deposit growth goals.
Manages daily branch operations, customer service issues, various reports, audits, and regulations.
Attends scheduled management meetings, training, and quarterly celebrations.
Adheres to compliance regulations, attain a satisfactory or higher branch audit, and ensure that appropriate steps are taken to correct any unsatisfactory conditions.
Communicates key operating issues affecting the branch with management.
Leads, develops, motivates, hires and disciplines branch personnel; administers performance evaluations and recommends appropriate personnel actions.
Maintains and develops a qualified staff sufficient to meet the needs of customers.
Regular and predictable attendance in order to accomplish, among other things, in-person contact with customers.
Represent FCBU in a professional manner which includes a professional image, confidentiality, a positive “can-do” attitude, punctuality, flexibility, and adaptability in meeting bank and customer needs. Keep work area tidy and maintain customer privacy.
Responsible for timely completion of all required compliance and security training implemented by GBCI and FCBU.
Must comply with applicable laws and regulations, including but not limited to: the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control
Adhere and support the FCBU Values & Purpose
Keeps management appropriately informed of area activities and of any significant problems
Provide superior internal and external customer service: must demonstrate self-governance, courtesy and respect towards external customers as well as internal customers (all organization personnel).
Professionally answer phones within a timely manner, greeting all customers, learning their names, discussing reasonable solutions by having a solid understanding of bank products and services, demonstrating leadership to resolve customer issues and provide relevant assistance while being courteous and respectful.
Attends and participates in weekly or bi-weekly One-on-Ones, as well as meeting and trainings as required. Promote behaviors to support and track Key Performance Indicators
Additional duties as requested or assigned