Branch Manager - Bilingual/Spanish Preferred

MERITRUST CREDIT UNION•Wichita, KS

3h•$78,068 - $97,585•Onsite

About The Position

Responsible for directing and administering the operational efforts of the branch. Manages additional staff to include but not limited to float staff, staff located at another branch, and/or student branch. Actively involved in business development and community events to drive business to the branch. Ensures established policies and procedures are followed. Oversees provision of a full range of services to members and prospective members. Ensures members are promptly and professionally served. Coaches, mentors, and develops staff for successful succession planning.

Requirements

Bachelor’s degree in finance, business, accounting or related field or equivalent experience
NMLS #
Notary and Stamp Certification
Understanding of regulatory and legal requirements
Excellent interpersonal, leadership, and supervisory skills
Excellent organizational and prioritizing skills
Results driven and member focused
Five years to eight years of similar or related experience, including preparatory experience

Nice To Haves

Bilingual candidates preferred

Responsibilities

Live our mission and corporate philosophy on a daily basis: Build Relationships and Add Value Everyday – B.R.A.V.E.
Build member relationships that deliver value and demonstrate that we care
Responsible for directing and administering the operational efforts of the branch. Ensures established policies and procedures are followed. Oversees provision of a full range of services to members and prospective members. Ensures members are promptly and professionally served. Trains, directs, and supervises branch staff.
Actively participates in business development events and community involvement to drive business into the branch. Drives sales behaviors to meet goals.
Manage direct reports to maximize productivity, efficiency, and the potential of the human assets of the company, including: hiring, directing job assignments, monitoring staff performance, coaching, counseling, training, assuring compliance with regulatory requirements and organizational mission, values, policies and work rules. Appraise performance and provide recommendations for staff compensation, promotion, and termination, as appropriate.
Ensures branch personnel are well trained in all phases of their respective jobs. Completes orientation of new employees in overall branch procedures. Actively participates in cross-training personnel and assures staff is kept abreast of all products and services. Conducts security training. Coaches, mentors and develops staff for successful succession planning.
Acts as a Loan Officer, processing and approving customer loans within established policies and limits. Ensures that branch achieves assigned loan production goal.
Ensures members' requests and questions are promptly resolved. Handles members' complaints. Ensures members are informed of Company services and policies. Counsels members regarding their financial needs and services requested.
Troubleshoots and resolves internal and external inquiries. Responsible for quality control and compliance to include successfully passing internal and external audits.
Ensures all branch transactions are balanced at the close of each day. Oversees individual accountability for the handling of cash and assists in resolving balancing problems.
Act as back up to assist VP(s) of Retail when needed.
Manages additional staff to include but limited to float staff, staff located at another branch or student branch.
Prepare assigned month-end management reports which apprise executive management of the status of branch activities.
Develop and implement annual department budget; review monthly to analyze variances and assure expenditures remain within limits.
Primary Security Officer for the branch. Conducts required security meetings with staff to ensure compliance. Opens and closes the building in accordance with set hours and tests security equipment quarterly.
Is responsible for maintaining office building, grounds, equipment and fixtures of the branch.
Monitor closely industry trends in lending and deposit operations to feed research and development activities and assure that the company’s products, services and processes are remaining competitive. Manages and oversees expenses.
Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.