Branch Manager

Superior Environmental Solutions•Osceola, IN

About The Position

Under minimum supervision the Branch Manager is responsible for operations, dispatch, employee retention and advancement, sales/marketing for the Branch or assigned territory. The Branch Manager’s overall accountability is to ensure customer responsiveness and customer satisfaction; achieved by providing high quality industrial cleaning service focused on safety and our customers’ satisfaction. This is a high-ownership leadership role responsible for launching and building a new branch from the ground up. The Branch Manager will have full accountability for establishing operations, building and leading a team, driving revenue growth, and delivering overall performance. This role offers the opportunity to make a direct, measurable impact on the success of a new market and shape the long-term trajectory of the business.

Requirements

Minimum of 7 years in the Environmental and/or Industrial Services industry
Minimum of 5 years managerial experience
Minimum 5 years of safety and/or compliance
Able to operate all SES Vacuum Trucks, Water Blasters, Steamer units, and associated equipment.

Nice To Haves

Action-oriented and results-driven
Customer focused and employee safety attitude
Excellent Project Management skills
Excellent oral and written communication
Strong background in team building
Sales experience preferred

Responsibilities

Lead the safety program using the Loss Prevention System (LPS) to, lead by example, participate in health, safety and environment activities and arrange the correction of unsafe conditions and facilitate coaching/training of subordinates to change unsafe behaviors.
Develop and maintain strong customer relations by responding to customer needs and coordinating the appropriate support to meet customer expectations.
Lead, innovate, coach and mentor with overall responsibility for the profitability, growth, and management of branch location by analyzing key financial data, oversight of budgets, expenditure authorizations, and coordinating with other departments.
Actively manages the branch equipment, assets, and vehicles to ensure compliance with company maintenance requirements, increased reliability, and utilization of equipment.
Effectively and professionally communicate with customers to ensure job/tasks are performed in the desired manner.
Train and mentor Field Service Team Members on the operation and maintenance of waterblasting and related equipment, including automated equipment to ensure safe and efficient operation; provide feedback regarding performance evaluations for individuals.
Ensure compliance with all policies and procedures.
Set up work site/area (equipment, tools, and employees) to ensure all workers, company/customer equipment and facilities remain safe and do not incur personal injury or damages as a result of the work performed.
Ensure employees are working in the safest and most cost-effective manner to complete the job/task in the best interest of safety and SES profitability.
Conduct safety meetings as needed and ensure implementation and execution of the company’s Loss
Prevention System (LPS) to ensure proper safety procedures are followed.
Professionally complete or direct and review the completion of all on-site paperwork/job tickets for the company and customer to drive accurate billing and payroll functions and assure regulatory compliance; ensuring that all daily job tickets are accurately input into the mobile tablet system and all items used to perform the work are properly captured, including compliance with electronic Driver logs (ELD).
Direct personnel at job-site and perform any necessary task to ensure the job is completed safely and meets customers’ expectations.
Daily record and/or approve hours in time-keeping system for the purpose of accurately capturing hours worked for branch office staff.