Branch Manager

HVAC RNTL•Tampa, FL

About The Position

At HVAC RNTL, we move fast—delivering commercial HVAC rental solutions when and where they’re needed most. From one-ton spot coolers to large-scale chillers and cooling towers, our team responds with speed and precision, whether it’s a planned project or a 24/7 emergency. If you’re wired for problem-solving and thrive in a fast-paced environment, you’ll fit right in. Our people set us apart—and with locations across the U.S., there’s room to grow, take on big challenges, and make an immediate impact. We are seeking a results-driven Branch Manager to lead operations at our HVAC rental branch. This role is responsible for overseeing daily branch activities, coordinating field service operations, and ensuring exceptional customer service. The ideal candidate will have experience in the HVAC, rental, or construction industries and a strong background in team leadership, logistics, and operational efficiency.

Requirements

Associate’s degree and/or 2+ years of operations experience, or 3+ years of relevant industry experience.
Experience in HVAC, rental, or construction industries preferred.
Proven leadership experience managing teams and driving operational success.
Strong organizational, motivational, and communication skills.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Basic understanding of business accounting and P&L management.
Demonstrated ability to recruit, hire, and mentor team members.
Customer-focused with a commitment to service excellence.
Strong decision-making and problem-solving skills.
Ability to thrive in a dynamic, field-based environment.
Familiarity with dispatching software and inventory management systems.
Must be able to walk, bend, stand, and reach constantly during a workday.
Must be able to lift 50 lbs.
Must be able to pass DOT medical exam.
Standing for long periods of time (4-5 hours) occasionally
Must be able travel via plane or car to events
Use of physical protective equipment (PPE) is required.

Responsibilities

Oversee all daily branch operations, ensuring timely and efficient service delivery.
Coordinate technician schedules, equipment deliveries, and service calls to meet customer and project demands.
Schedule personnel, materials, and HVAC rental equipment based on project timelines and requirements.
Generate work orders, dispatch technicians, and proactively communicate with customers regarding service updates.
Ensure seamless project coordination and maintain high levels of customer satisfaction.
Maintain accurate branch inventory and uphold jobsite quality standards.
Enforce safety protocols, conduct regular audits, and ensure OSHA compliance.
Recruit, hire, and onboard qualified candidates for branch roles.
Mentor and develop technicians to promote collaboration, performance, and growth.
Accountable for branch P&L, including budgeting, forecasting, and cost control.
Accountable for branch inventory accuracy and jobsite quality.
Responsible for management of Technicians and employee development.
Make strategic decisions to optimize operations, resource allocation, and customer service.
Coordinate large project quoting, damages, and cleaning fees with PC Sales Reps.
POC for customer feedback and issues escalations appropriately.
Collaborate with internal teams to support business development and operational goals.