Branch Manager

Parts Authority•Clinton, IA

13h

About The Position

Parts Authority, founded in 1973, is a leading national distributor of automotive replacement parts, tools/equipment and transmissions. Headquartered in Long Island, New York, Parts Authority is rapidly expanding, and today has more than 300 locations servicing customers in Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Maine, Maryland, Massachusetts, Missouri, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Texas, Utah, Virginia, Washington, Washington DC and Wisconsin. Parts Authority has grown through both organic initiatives and acquisitions. Over the past several years Parts Authority has acquired over a dozen companies as part of its expansion strategy. Parts Authority’s catalog of over 3 million parts covering more than 125 million applications, ensures our customer partners receive the parts they want, when they want them. What makes Parts Authority different is OUR TEAM. Parts Authority has a team of professionally trained, experienced counter people to assist in finding the right parts and the right brand for each application. Parts Authority carries the best brands in the business for domestic and import vehicles. AC Delco, Motorcraft, Denso, Bosch, KYB, Monroe, Gates, Dorman and Exide are just a few of the more than 400 suppliers from around the world, that Parts Authority partners with to bring our customer partners the best parts. Each and every team member plays a vital role in our success. We are rapidly expanding and looking for a professional, self-motivated individual to fill the role of Branch Manager

Requirements

Ability to lift, push and pull up to 50 pounds
Clean/ valid driver’s license preferred

Responsibilities

Branch manager is responsible for efficient operations in the store, including customer relations, sales, and staff management.
Work with existing and new customers to generate revenue opportunity for the store and execute the plan to take advantage of opportunities.
Handle COD accounts
Log lost sales
Review and report on sales numbers
Manage invoices
Review credits
Work with salespeople to visit customers
Ensure that customers are receiving deliveries in a timely fashion
Follow up with customers who are not calling
Deal with customers in a professional and courteous manner
Manage and lead a store team to consistently deliver high levels of customer service and business results.
Manage payroll, account for hours worked/deliveries
Hold department/all-store meetings and solicit feedback/suggestions from team members
Train countermen on phone procedures, provide ongoing training to team members
Provide valuable and actionable feedback to team members during review periods and ongoing
Manage employee lateness/absenteeism, performance issues, policy violations and all other coaching and/ or corrective action in accordance with company practice
Take a proactive approach to team member satisfaction
Oversee building maintenance
Manage location cleanliness, store security and maintain a safe working environment
Demonstrate a positive, helpful attitude as well as professional conduct and appearance at all times.
Keep management informed of competition and share all “best practices" with the rest of the company team in weekly reports.
Maintain communications with General Manager and all assigned team members to continually improve location service levels, productivity and profitability
Performs additional duties as assigned
Maintain and promote workplace safety
Securing and transferring cash or other assets.