Branch Manager GI

TRIUS FEDERAL CREDIT UNION•Grand Island, NE

just now

About The Position

Lead with purpose. Grow with passion. Create HOPE every day. At Trius, we believe our branches are more than locations—they’re the heart of our member experience. We’re looking for a Branch Manager for our Grand Island branch who brings strong leadership, an entrepreneurial mindset, and a passion for developing people while delivering exceptional service. At Trius Federal Credit Union, we are a not-for-profit financial institution proudly owned by our members. Our structure is designed with one purpose in mind—supporting the financial well-being of those we serve. Every member is also an owner, sharing in the value and success of the credit union. Our team is dedicated to delivering exceptional service and helping members achieve their financial goals. We offer a wide range of products and services—from everyday share accounts to long-term financial planning and loan options that help turn goals into reality. We also provide modern, convenient technology to make managing finances easier than ever. With ITM Teller Machines and expanded membership access, along with Online, Mobile, and Text Account services, members can take care of their finances anytime, from virtually anywhere.

Requirements

Leadership experience in retail, banking, or finance.
Strong coaching, communication, and team development skills.
Entrepreneurial mindset with a drive for results and growth.
Ability to thrive in a fast-paced, multi-functional environment.
Bachelor’s degree preferred (or equivalent experience).

Nice To Haves

Experience with lending, underwriting, and financial services a plus.

Responsibilities

Lead & Develop Your Team
Provide leadership, coaching, and direction to build a strong, engaged team.
Set clear goals and hold the team accountable for service and performance.
Conduct regular one-on-ones, team meetings, and performance conversations.
Foster a positive, collaborative environment where employees thrive.
Drive Results & Growth
Lead branch performance through a results-driven approach with a strong entrepreneurial mindset.
Proactively build and strengthen community relationships to generate new membership and expand the credit union’s presence.
Identify opportunities for growth, innovation, and continuous improvement.
Monitor sales, service, and operational metrics to ensure success.
Support and lead cross-selling initiatives and promotions.
Deliver Exceptional Member Experience
Build meaningful relationships and ensure outstanding service across all channels.
Assist members with accounts, lending needs, and complex situations.
Resolve member concerns with professionalism, empathy, and efficiency.
Serve as a role model for “best of the best” member communication.
Operational Excellence & Compliance
Oversee daily branch operations, staffing, and workflow.
Ensure compliance with all policies, procedures, and regulations (BSA, OFAC, etc.)
Maintain branch security, facility standards, and overall appearance.
Make sound, risk-based decisions to protect the credit union and our members.
Community & Culture
Represent Trius in the community and build strong local relationships.
Promote a culture of care, accountability, and teamwork.
Create a passionate environment that brings HOPE to every member interaction.