Branch Manager

Summit Companies-posted 1 day ago
Full-time • Manager
Stuart, FL
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JOB SUMMARY: The purpose of the Branch Manager position is to provide oversight of the overall management, operations, and financial performance for the assigned area. Performs consistently as a subject matter expert, to achieve communicated objectives to include profitability, growth, and overall performance metrics.

  • Responsible for achieving branch objectives through enhancement and improvements of operations and sales
  • Oversight of the branch’s fire extinguisher inspections & services; pre-engineered inspections, services, & installs;fire sprinkler inspections, service, & installs; and fire alarm inspection & services.
  • Responsible for the financial performance of assigned area, as indicated on Profit & Loss (P&L) statement(s) as well as area’s gross revenue, gross margin, and overhead.
  • Communicate and strategize with management regarding financial progress, growth strategies, human capital requirements and regular or irregular needs of the office.
  • Ensure proper execution of internal workflow/paperwork, work in the field, quality assurance / quality control, and all work is performed in a safe manner within local, state federal guidelines.
  • Maintain proper employment communication and documentation using company procedures and policies, in conjunction with Human Resources.
  • Maintain appropriate staffing levels with Talent Acquisition.
  • Identify, assess, cultivate, and mentor future managers and leaders within location. Communicate development strategy with management.
  • Oversee proper use, maintenance and repair of company assets including equipment, tools, supplies, and fleet in coordination with corporate Purchasing and Fleet department.
  • Manage work performed within assigned area including:
  • Oversight of spot checks of recent field inspections for the purpose of reviewing quality of services and customer satisfaction.
  • Oversight of ride-a-longs with field Technicians for the purpose of training and improve customer care, quality control, work efficiency, work safety, product and service up- sales, and new customer cold calling.
  • Oversight of route management of Technicians and adjust when needed to approve route efficiency; train the CSR and/or Technician on how to schedule efficiently
  • Responsible for overall safety of the branch location
  • Attend and monitor install project meetings and other coordination meetings, as needed
  • Oversee coordination and execution of inspections and service jobs in assigned area.
  • Lead coordination of final checkout/commissioning with AHJ, Owner, Architect/Engineer, General Contractor/Construction Manager, etc.
  • Ensure appropriate and necessary communication of schedules, product/material, information, coordination of work, etc. is achieved between Sales and Operations to allow for planning and scheduling
  • Review the Shop’s material preparation, orders, job staging and tool preparation appropriate for job scheduling.
  • Ensure proper use, maintenance and repair of tools, equipment and fleet are achieved.
  • Manage material orders to regulate standard stock quantities in coordination with Purchasing department for order placement.
  • Oversee communication of assigned area and Billing department for accurate and timely invoicing practices.
  • Oversee the sales department with business development to achieve increased market share in the assigned area.
  • Participate in quote presentation for legacy customers.
  • Promote and coordinate continuing education and certification of employees.
  • Other duties may be assigned.
  • 5+ years in the Fire Protection Industry with at least 2 years in a supervisory role, required
  • 5 years Fire Protection Industry experience, required
  • 5 years of professional computer skills, preferred
  • 2 years leadership experience with over 10 direct and indirect subordinates, required
  • 3 years analytical using business intelligence systems, Sage 300 CRE, or similar, required.
  • Must have the ability to effectively read, write and communicate in English with employees, customers and board or directors.
  • Ability to operate a computer and use Microsoft Office required.
  • Valid driver’s license with acceptable driving record, required
  • Must be able to comply with SFS’s Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement
  • Must be able to travel 50% of the time.
  • NICET II, III, IV or state equivalent, preferred.
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