Branch Manager- Full-Time- Louisville, KY

L&N Federal Credit Union•Louisville, KY

About The Position

Reporting to the Vice President of Branch Operations, this full-time, exempt salaried role works to improve the Credit Union’s competitive position, consistent with its mission, within its established communities while supervising the operations of a remote branch facility. This includes helping with everyday branch responsibilities, managing employees, serving our members, and networking with the community to help bring business to L&N.

Requirements

Associate’s degree required.
3-5 years of similar or related experience required.

Nice To Haves

A Bachelor’s degree preferred.
5-10 years of similar or related experience preferred.
Multi-lingual capabilities to include Spanish are a plus.

Responsibilities

Increase member penetration and use of Credit Union services among their established community area. Be available to coordinate and/or attend various community functions for the purpose of representing the Credit Union to the community.
Supervise and be directly involved in the overall operations of the branch, including Member Service and Lending functions.
Be responsible for growth of the office through present and new members while focusing on community involvement.
Provide leadership example to all employees and support decisions of management.
Assist Collections Department in past due and charge off accounts as needed.
Implement procedural and policy changes at the branch and communicate those changes to all branch personnel.
Keep abreast of federal and state regulations and stay in compliance with all laws pertaining to operations, including employment laws.
Motivate employees and practice confidentiality relating to employee and member information.
Cooperate and work together as a team with co-workers, maintain a neat work area, and perform other duties as assigned by management.
Operate in various branch roles, such as working the teller line and in a lending capacity, to ensure exceptional member service.
Review various operational reports as required to ensure the branch staff are meeting their production goals.
Make sure office is secured including, but not limited to; checking ATM for skimmers, checking office before employees arrive, making sure cameras are working etc.