Branch Manager

Shamrock Foods • Phoenix, AZ

23h

About The Position

Directs and coordinates the activities of the Branch to obtain optimum sales and profits by performing the following duties either personally, by influencing other management, or through subordinates. Serves as the “Face of Shamrock” for the Branch; addresses Branch personnel issues, ensures Branch P&L performance, supports Executive Customer Engagement, facilitates collaboration and coordination between Branch leadership and Cross Functional leadership, identifies and communicates to the Vice President of Broadline Sales unique customer needs and opportunities for sustainable competitive advantages; and champions the development of high-potential individuals within the Branch.

Requirements

• Bachelor’s Degree or master’s degree preferred.
• 15+ years of foodservice experience in graduated levels of responsibility; or equivalent combination of education and experience.
• Experience managing 50+ business professionals in a foodservice setting
• Strong analytical skills, including advanced mathematics
• Good computer skill,s including work with accounting software, Contact Management systems, and various other business programs

Nice To Haves

• Training/Certification in Process Improvement/Lean

Responsibilities

• Participate in Broadline planning and development of strategic ideas for future growth, sales opportunities, urgent issues, including high-level customer service matters, urgent inventory needs, credit resolutions for Red & Blue level customers, health & safety emergencies, escalated HR issues, ensuring engagement of the appropriate cross-functional leaders.
• Responsible for complete understanding and dissemination of top-level goals and initiatives.
• Work with other SBU leaders as well as Support Services leaders to communicate decisions made or to escalate appropriate issues. Ensure that root-cause analysis and corrective actions are implemented for any such issue. Work with all cross-functional leaders to manage capital budgets and related capital expenditures.
• Participate in regularly scheduled Broadline strategic business reviews regarding service level agreement performance, improvement of service level agreement processes, Branch Manager’s decisions, and best practices in areas that exist within the Branch.
• Update and prepare forecasts and budgets with comprehensive knowledge of historical volume, planned events, seasonal activities, etc, in order to make adjustments to purchasing forecasts, operational manpower planning, budgets, etc.
• Organize and identify unique customers’ needs for sustainable competitive advantages.
• Represent Shamrock as a Senior Leader to address individual customer situations for the Branch. Consult with the appropriate cross-functional leader in order to ensure any commitment made to the customer will be met. Represent Shamrock as the Senior Branch leader for Business Reviews.
• Elevate, as needed, customer care issues that are not resolved in a timely manner or that require an Enterprise focus.
• Serve as the “Face of Shamrock” for local community events and Branch Associate/Management meetings; Town Hall meetings, Sales meetings, and Charity functions, and assist with the communication of Branch Policies & Procedures, execute and ensure deployment of employee feedback processes developed by Human Resources.
• Mentor and develop Branch resources, as well as identify high-potential associates, working with the Human Resources Department to assist the high-potentials to grow and develop within the Company. Ensure equitable division of workloads and identify and correct imbalances or report such imbalances to the Support Services leader.
• Manage and regularly meet with Branch Staff to evaluate performance metrics, financial objectives, and budgets/projections. Review and communicate compliance needs for regulatory or other compliance matters. Promote and recognize collaborative team success. Branch Staff may change due to alignment changes and customer/business needs.
• Analyze division or department budget requests to identify areas in which reductions can be made and allocate the operating budget.
• Promote participation in industry, manufacturing or trade associations, and the communities Shamrock serves.
• Directly supervise various branch staff employees and carry out managerial responsibilities in accordance with the company’s policies and applicable laws.
• Other duties may be assigned.

Benefits

• Benefits are a major part of your overall compensation, and we believe offering them at an affordable cost is not only the right thing to do, but it helps keep you and your family healthy. That’s why Shamrock Foods pays for the majority of your health insurance, allowing you to take home more of your paycheck. And it doesn’t stop there - our associates also enjoy additional benefits such as 401(k) Savings Plan, Profit Sharing, Paid Time Off, as well as our incredible growth opportunities, continued education, and wellness programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees