Branch Manager

JAS•Charlotte, NC

4d•Onsite

About The Position

JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services. SUMMARY: The Branch Manager is responsible to oversee and manage end-to-end processes and operations within the branch location. Must ensure adherence to all laws and legal regulations, provide excellent customer service, manage on-site staff, optimize productivity, grow the business, monitor all financial matters and support sales staff as needed.

Requirements

Highly effective strategic and planning skills, ability to translate strategy to operational plan and execution.
Proven track record in people management and leadership skills (including knowledge and experience in recruitment, training and development coaching, conflict management and performance management).
Comprehensive and interpersonal communication skills (open and confidential communication).
Stategic decision-making capabilities and high accountability.
High result orientation and customer focus.
Ability to integrate and coordinate efforts and resources across functions and boundaries.
Act as a role model in accordance with JAS corporate values.
Highly developed organizational skills.
Proficient written and verbal skills.
Adept in computer skills including Microsoft Office suite.
Detail oriented, able to multitask and meet deadlines.
Self-motivated, able to work on a team and independently.
Bachelor Degree preferred.
Minimum five years’ work experience in the freight forwarding industry; prefer 10 years.
Ability to utilize MS Office Products.
Proven experience in air / ocean / logistics / Supply Chain Management (SCM).
Knowledge about markets & competitors, about trends & challenges for our industry.

Nice To Haves

International languages a plus.

Responsibilities

Exceed customer expectations by providing highest possible service quality to customers.
Optimize branch transactions, increase sales and decrease costs.
Optimize staffing productivity to assume best use of all resources.
Responsible for strong growth within designated Geographical area and maximal utilization of business potential.
Continuously strive for high productivity, competitive efficiency and best quality.
Fully adhere to all defined ISO policies and standards and to local law.
Responsible for P+L including activities in the field of accounting, financial controlling and strategic planning.
Prepare yearly local budget including, investments and staffing.
Develop and expand customer relationships together with sales.
Responsible for Implementation and Maintenance of standardized processes, structures and systems according to corporate guidelines.
Responsible for management of all personnel and HR matters including staff training and planning in cooperation with Human Resources (HR).
Ensure company's Code of Conduct is fully enforced and followed by employees.
Accompany Sales calls as needed.
Financial Management: AR; AP; FSL.
Operations Management.