Branch Manager- Spokane Valley Branch

Washington State Employees Credit UnionSpokane Valley, WA
2d$83,992 - $125,988Hybrid

About The Position

WSECU is searching for a highly motivated and energetic leader who will bring their proven leadership skills and passion for people development and community to WSECU’s thriving Spokane Valley Branch! You’ll have the opportunity to join an established team with great momentum and lead it to even greater success. Play a critical role in the growth of this location, lead a formidable team, and represent WSECU in the region! Your day may include: Effectively leading the daily operations of the branch and providing a positive leadership example Coaching and developing employees to support WSECU’s Brand Promise Providing training to enhance product, sales and service skills Conducting and observing coaching sessions and monthly routines Ensuring branch is staffed at an efficient level to provide superior member service Promoting teamwork by fostering positive communication, integrity , leadership, respect, recognition and accountability to enhance team unity Attending and participating in regional meetings and providing staff coordination to support fellow branch needs Organizing branch staff meetings

Requirements

  • High School graduate or equivalent, or greater
  • Minimum two (2) years of college or substitute leadership/supervisory experience, year for year
  • Minimum of one (1) year of leadership/supervisory experience
  • Two (2) years of experience in a retail or service-related position
  • Ability to find creative solutions to motivate employees for success
  • Strong interpersonal skills and ability to build rapport with existing team members
  • Ability to analyze information and form recommendations
  • Sales and customer service training
  • Team-building skills

Nice To Haves

  • Financial institution experience
  • Branch operations experience

Responsibilities

  • Effectively leading the daily operations of the branch and providing a positive leadership example
  • Coaching and developing employees to support WSECU’s Brand Promise
  • Providing training to enhance product, sales and service skills
  • Conducting and observing coaching sessions and monthly routines
  • Ensuring branch is staffed at an efficient level to provide superior member service
  • Promoting teamwork by fostering positive communication, integrity , leadership, respect, recognition and accountability to enhance team unity
  • Attending and participating in regional meetings and providing staff coordination to support fellow branch needs
  • Organizing branch staff meetings

Benefits

  • Medical, Dental, Vision, and Life Insurance with Premiums paid by WSECU
  • Full-Time Regular employees accrue general leave and sick leave, on a monthly basis
  • Part-Time employees accrue general leave, on a monthly basis
  • 11 Paid Holidays
  • Employer paid Long Term Disability & Long-Term Care plan for Full-Time employees
  • Employer paid Long Term Care plan for Part-Time employees
  • 401(K) with 8.5% Contribution by WSECU to begin 1st quarter after 1 year of service
  • Paid Volunteer Leave
  • Tuition Assistance
  • Employee Assistance Program & Employee Discounts
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