Branch Manager
About The Position
Essential Functions & Responsibilities: Directs, develops, motivates, hires and disciplines branch personnel; administers performance evaluations in conjunction with Executives and recommends appropriate personnel actions. Monitors branch operating results relative to established objectives and ensures that appropriate steps are taken to correct unsatisfactory conditions. Perform routine member service transactions. Perform consumer loan officer duties. Represents the branch as appropriate in its relationships with members, sponsor organizations(s), suppliers, other financial institutions, and similar groups. Maintains communications with main office; prepares and submits standard reports; attends scheduled management meetings. Monitors all branch activities to insure they are in compliance with established credit union policies and procedures. Performance Measurements: To maintain a cohesive, highly trained and motivated staff, sufficient to meet needs of members. To provide informed, professional and accurate service and support to all members and associates. To develop and maintain business partner relationships within the community and area schools. Coordinate branch participation in community activities. To ensure all documentation is completed, with a high accuracy rate. To meet or exceed the Branch's goal. Assist branch personnel with achieving all of their individual goals. To develop recommendations for cost efficiencies and enhancements to products, pricing and processes by monitoring trends in operations and deposit services. To offer insurance products to all new qualified loans. Promote benefit awareness within the branch, both by example and training employees to identify opportunities.
Requirements
- Five years to ten years of similar or related experience.
- A two year college degree or Completion of a specialized course of study at a business or trade school or Completion of a specialized and extensive in house training or apprenticeship program.
- The ability to motivate or influence others is a material part of the job, requiring a significant level of diplomacy and trust.
- Obtaining cooperation (internally and/or externally) is an important part of the job.
- Must have excellent communication skills.
Responsibilities
- Directs, develops, motivates, hires and disciplines branch personnel
- Administers performance evaluations
- Monitors branch operating results
- Performs member service transactions
- Performs consumer loan officer duties
- Represents the branch in its relationships with members, sponsor organizations, suppliers, and other financial institutions
- Maintains communications with main office
- Prepares and submits standard reports
- Attends scheduled management meetings
- Monitors branch activities to ensure compliance with credit union policies and procedures
- Maintains a cohesive, highly trained and motivated staff
- Provides informed, professional and accurate service and support to all members and associates
- Develops and maintains business partner relationships within the community and area schools
- Coordinates branch participation in community activities
- Ensures all documentation is completed, with a high accuracy rate
- Meets or exceeds the Branch's goal
- Assists branch personnel with achieving all of their individual goals
- Develops recommendations for cost efficiencies and enhancements to products, pricing and processes
- Offers insurance products to all new qualified loans
- Promotes benefit awareness within the branch
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
Number of Employees
11-50 employees
