Branch Manager

Atlas Credit Co.•Austin, TX

About The Position

Since 1968, Atlas Credit Company has provided over $3 billion in financial assistance, helping millions of customers achieve financial stability. As a family-owned and community-driven financial institution, we are committed to integrity, transparency, and exceptional customer service. We value our employees as the foundation and future of our company. Job Overview Atlas Credit is seeking a dynamic and results-driven Branch Manager to lead our team, oversee branch operations, and ensure outstanding customer service. The ideal candidate is hands-on, goal-oriented, and passionate about coaching their team to success. This role requires strong leadership, communication, and problem-solving skills, along with a commitment to helping customers manage their financial needs.

Requirements

1+ year of management experience (preferred).
Customer service or financial services experience.
Strong leadership, communication, and organizational abilities.
Familiarity with CRM systems and financial regulations.
Ability to prioritize tasks and work efficiently under pressure.
Must have a valid driver’s license, insurance, and reliable vehicle.
Bilingual in English & Spanish .

Responsibilities

Lead, train, and motivate branch employees to achieve performance goals.
Build and maintain strong customer relationships through effective communication.
Oversee loan application processing and ensure compliance with company policies.
Conduct field collections by visiting customers’ homes or workplaces when necessary.
Maintain accurate customer records and documentation.
Ensure proper cash handling and office security.
Drive branch growth through marketing and outreach efforts.
Manage customer concerns, provide solutions, and follow up to ensure satisfaction.