Citrus Park - Branch Manager - FT

Floridacentral Credit Union•Tampa, FL

10h

About The Position

As a Branch Manager, you won’t just oversee a branch, you’ll be the heart of a team that drives financial success, enriches lives, and strengthens the fabric of the community. You’ll be the face of the branch, leading with vision, empowering your team, and fostering a culture of excellence that results in exceptional service and lasting relationships. Here, your leadership makes a real difference—every single day. What You’ll Do: Lead and Inspire: Motivate, coach, and empower your team to unlock their full potential. Create an atmosphere of growth, accountability, and positivity that inspires your team to be their best. Deliver Outstanding Service: Champion a culture of personalized, world-class service. Whether a member is opening an account, securing a loan, or seeking financial advice, ensure their experience is exceptional, seamless, and meaningful. Resolve Service Issues: Quickly and empathetically resolve escalated concerns, delivering tailored solutions that exceed expectations and leave a lasting impact. Drive Results: Lead your team to not just meet—but exceed branch goals. Drive performance with a keen focus on improving members' financial well-being while promoting products and services that truly make a difference. Manage Daily Operations: Oversee the smooth operation of the branch, ensuring staffing, audits, compliance, and policies are seamlessly aligned with organizational goals. Engage with the Community: Build and strengthen relationships with local businesses, attend events, and position the credit union as a trusted community partner. Your leadership will elevate our brand and extend our reach. Champion Innovation: Continuously look for innovative ways to enhance processes, improve member experiences, and contribute to the broader success of the organization.

Requirements

3–5 years of branch management or leadership experience in financial services
Exceptional leadership, communication, and problem-solving abilities
A passion for serving others and creating positive change
Strong knowledge of financial products, branch operations, and regulatory compliance
High school diploma required; bachelor’s degree in business or related experience preferred

Responsibilities

Lead and Inspire: Motivate, coach, and empower your team to unlock their full potential. Create an atmosphere of growth, accountability, and positivity that inspires your team to be their best.
Deliver Outstanding Service: Champion a culture of personalized, world-class service. Whether a member is opening an account, securing a loan, or seeking financial advice, ensure their experience is exceptional, seamless, and meaningful.
Resolve Service Issues: Quickly and empathetically resolve escalated concerns, delivering tailored solutions that exceed expectations and leave a lasting impact.
Drive Results: Lead your team to not just meet—but exceed branch goals. Drive performance with a keen focus on improving members' financial well-being while promoting products and services that truly make a difference.
Manage Daily Operations: Oversee the smooth operation of the branch, ensuring staffing, audits, compliance, and policies are seamlessly aligned with organizational goals.
Engage with the Community: Build and strengthen relationships with local businesses, attend events, and position the credit union as a trusted community partner. Your leadership will elevate our brand and extend our reach.
Champion Innovation: Continuously look for innovative ways to enhance processes, improve member experiences, and contribute to the broader success of the organization.