Branch Manager Los Angeles/USC Vice President

Citi•Los Angeles, CA

About The Position

Develop a sales plans and drive individual production goals, including building referral network and relationships with internal partners and external contacts Create an environment through activity-based coaching and performance development and implement/execute coaching plan to develop employee's skill set to achieve personal/branch goals Develop and execute integrated sales, relationship, and credit strategies that are aligned with the Retail Bank's priorities, execute business plan to achieve expected goals in all business categories Support portfolio growth by identifying opportunities to deepen relationships and increase client acquisition and ensure clients receive optimal service and monitor/adhere to operational controls Collaborate with branch partners to successfully achieve goals, build customer relationship and deliver customer service Leverage workforce planning tool to optimize staffing in branches and set expectations for branch staff, fostering an environment in which team members work together to achieve all business goals Conduct daily proof processes to ensure adherence to operational requirements; investigate controllable losses among branch staff; provide coaching and manage performance on decisions used Lead hiring process and coordinate performance management, compensation, communication and employee evaluation of branch staff Responsible for planning, budgeting and policy formulation and involved in short-term planning resource planning

Requirements

6-10 years of relevant experience required
Consistently demonstrates clear and concise written and verbal communication skills
Consistently demonstrates analytic skills
Bachelor's Degree/University degree or equivalent experience

Nice To Haves

Previous experience in banking or financial industry preferred
Sales management experience preferred
Registered or willing to register as mortgage loan originator with Nationwide Mortgage Licensing
Obtain or willing to obtain unique identifier from Registry
Master's degree preferred

Responsibilities

Develop sales plans and drive individual production goals
Build referral network and relationships with internal partners and external contacts
Create an environment through activity-based coaching and performance development
Implement/execute coaching plan to develop employee's skill set to achieve personal/branch goals
Develop and execute integrated sales, relationship, and credit strategies
Execute business plan to achieve expected goals in all business categories
Support portfolio growth by identifying opportunities to deepen relationships and increase client acquisition
Ensure clients receive optimal service and monitor/adhere to operational controls
Collaborate with branch partners to successfully achieve goals, build customer relationship and deliver customer service
Leverage workforce planning tool to optimize staffing in branches
Set expectations for branch staff, fostering an environment in which team members work together to achieve all business goals
Conduct daily proof processes to ensure adherence to operational requirements
Investigate controllable losses among branch staff
Provide coaching and manage performance on decisions used
Lead hiring process and coordinate performance management, compensation, communication and employee evaluation of branch staff
Responsible for planning, budgeting and policy formulation and involved in short-term planning resource planning