Branch Manager

Falls of Neuse Management LLC•Corpus Christi, TX

19d

About The Position

The Branch Manager is responsible for directing the day-to-day activities of sales, including counter sales, warehousing, distribution, production with P&L responsibilities.

Requirements

Bachelor's degree or equivalent experience
Previous management experience
Intermediate level computer skills
A team player who takes ownership, creates solutions and drives for results to get the job done
Excellent communicator who expresses consistency in words and actions, communicates directly and honestly
Ability to work independently and under pressure to meet deadlines
Ability to respond effectively to the most sensitive inquiries or complaints
Strong leadership and relationship development skills
Pleasant, professional, and courteous personality
Strong administrative skills: organized, efficient, and versatile
Excellent verbal and written communication skills
Goal oriented and self-motivated

Responsibilities

Lead and promote safety; organize safety meetings and strictly enforce safety rules.
Ensure customer deliveries are dispatched in a cost-effective manner that meets customer expectations.
Ensure phone, walk-in, and delivery customer service is upbeat, friendly, and tailored to identify the customer's need and solve it.
Through management of sales, margins, and expenses, improve the operating income performance of the branch.
Through management of the store ranking metrics, improve the branch's store ranking.
Review and understand monthly financial statements and adjust to improve performance.
Coordinate activities with other branches and/or immediate branch personnel to resolve any customer, sales or operational problems or inquires and ensure that issues are handled in a manner that enhances customer satisfaction.
Accurately complete and submit all sales-related paperwork (e.g., shippers, invoices, inventory/tank audits, month-end reports, cash reconciliations, deposits, etc.) in a timely manner.
Participate in the preparation of market information and annual sales analysis and forecast.
Manage all branch personnel in accordance with company policies by hiring, training, motivating, planning and directing work, providing performance feedback, developing associates and resolving associate issues.
Coordinate sales promotion activities and maintain and stock merchandise and display it so that it is attractive to customers. Maintain a clean and attractive store.
Responsible for timely and quality performance appraisals of assigned personnel.
Work in accordance with all policies and procedures and rules as prescribed by State and Federal law and the Company.
Evaluate and monitor day-to-day activities of the branch to ensure cost effective operations and make changes to ensure same when required.
Sell profitable sales growth to new and existing opportunities.
Other duties may be assigned.