Branch Manager

World Finance • Waynesboro, MS

1d • Onsite

About The Position

World Finance, a multi-award-winning company recognized as a Top Workplace USA for five consecutive years and a two-time winner of Newsweek’s Most Trustworthy Companies award, is seeking an energetic Branch Manager. The company helps customers meet their financial needs and unlock their financial good. This role involves guiding customers on their financial journey and leading a team dedicated to helping customers reach their financial goals. The ideal candidate is a confident communicator and an optimistic forward-thinker, as team members will look to them for direction, motivation, and knowledge. Since 1962, World Finance has assisted millions in achieving financial wellness, helping hundreds of thousands improve their credit annually. Based in Greenville, SC, World Finance serves over one million customers each year through services like personal loans and tax preparation. With over 1,000 branches across 16 states, the company is deeply rooted in the communities it serves, aiming to help customers thrive, grow their credit, and access more opportunities. World Finance prides itself on being a financial partner with heart, offering an expanding menu of customer-focused services and a strong commitment to teamwork, community, and care. The company is continuously growing and looking for new team members to join its mission.

Requirements

• A way of making both customers & team feel understood and taken care of.
• The willingness to evolve to meet needs and embrace new ideas.
• Absolute team player – pitching in when needed and accepting help, too.
• The ability to negotiate, strategize, and plan.
• Passion for customer service and quality-driven problem-solving.
• Management experience or history of strong teamwork: people skills are everything.
• A positive influence and the motivation to grow in leadership.
• Must possess a valid driver’s license & reliable transportation to independently transport bank deposits and fulfill other required job responsibilities.

Responsibilities

• Facilitate excellent customer service, leading team members by example toward customer care.
• Thoughtfully manage team members – directing, mentoring, and delegating their daily tasks.
• Address customer needs holistically, from pairing them with the right loan to assisting with taxes.
• Thoughtfully sell new & existing World products to help customers meet their financial needs.
• Support, collaborate with, and lean on the strengths and talents of your branch team.
• Maintain strong customer relationships and build community within your branch.
• Foster relationships in the community that organically drive loan & tax business to the branch.

Benefits

• Promotion from within, encouraging upward growth which includes profit share.
• Opportunities across the US with branches and operations in 16 states.
• Paid volunteer hours each year.
• Health, dental, vision, and life insurance available to full-time team members the 1st of the month following 30 days.
• Paid holidays, sick days, vacation time.
• 401(k) plan (including company match).
• Emphasis on work-life balance: your life outside of work is priority #1.
• Being part of a team with clear values, strong community, and a sense of belonging.
• Opportunity to make a positive impact on the lives of the customers you serve.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees