Branch Manager

Two Rivers Careers•Des Moines, IA

18d•Onsite

About The Position

Two Rivers Financial Group, Inc., through our wholly owned subsidiary of Two Rivers Bank & Trust offers financial solutions encompassing banking and wealth management services with locations in Ankeny, Burlington, Coralville, Des Moines, Fort Madison, Keokuk, Mediapolis, Mount Pleasant, Urbandale, West Burlington, and West Point, Iowa. We are not only committed to providing excellent customer service and financial expertise, but Two Rivers is also extremely passionate about volunteering and investing in the communities we serve. Two Rivers is confident you will find opportunities and rewards with our company - whether you are a seasoned financial service professional or someone looking to begin a new career. Surround yourself with innovative solutions and empowered coworkers. Come join the Two Rivers Team!

Requirements

High school diploma or equivalent required; college degree preferred.
Minimum of 5 years of banking experience, including supervisory responsibilities.
Proven experience in sales, business development, and branch operations.
Knowledge of consumer and small business lending practices.
Strong leadership and team-building skills.
Excellent communication and interpersonal abilities.
Ability to analyze financial reports and manage budgets.
Proficiency in Microsoft Office and banking systems.
Strong organizational skills and attention to detail.
Ability to work independently and make sound decisions.

Nice To Haves

college degree preferred.

Responsibilities

Supervise and coach Assistant Branch Manager, Community Bankers, and Tellers.
Set performance goals and monitor progress for all branch staff.
Conduct regular staff meetings and performance reviews.
Ensure proper staffing levels and prepare schedules for coverage.
Oversee daily branch operations, ensuring adherence to policies and regulatory requirements.
Maintain high standards of operational excellence and risk management.
Serve as backup for Assistant Branch Manager, Community Bankers, and Tellers as needed.
Ensure accurate cash management and branch security procedures.
Establish and achieve independent goals for branch growth, including deposits, loans, and fee income.
Develop and implement strategies to attract new customers and retain existing relationships.
Promote bank products and services through proactive engagement and referrals.
Actively participate in community events to represent Two Rivers Bank & Trust and support its culture.
Ensure positive customer interactions and resolve escalated issues promptly.
Maintain a strong focus on customer satisfaction and relationship management.
Monitor branch performance metrics and prepare reports for leadership.
Analyze trends and recommend strategies for improvement.