Branch Manager
About The Position
Branch Managers are responsible for directing and administering the operational efforts of the branch. This includes leading, managing, and developing a diverse team of direct reports creating a culture that fosters engagement and generates commitment and accountability. Branch Managers are to lead a highly defined member engagement process, coaching specific behaviors that lead to enhanced member service experience and drives growth, while also driving accountability for operational excellence. As a Branch Manager, ensuring the execution of policy and procedures are aligned with applicable regulations is essential.
Requirements
- 5+ years of experience in financial operations or similar role
- 3+ years of leadership experience
- Ability to inspire a team where collaboration, adaptability and accountability to performance are critical to performance
- Exercise independent judgment and critical thinking
- Excellent analytical and problem-solving skills
- Knowledge of coaching and developing staff
- Ability to interact with integrity and professionalism
- Ability to motivate and influence others
- Strong sales background
- Strong attention to detail and organizational skills
- Excellent verbal and written communication skills, interpersonal skills and active listening skills.
- Ability to provide ongoing education and information to members about credit union products and services.
- Proficiency in financial software and Microsoft Office Suite.
- High level of accuracy and attention to detail.
- Ability to manage multiple tasks and meet deadlines
- Strong analytical and critical thinking abilities.
Nice To Haves
- Bachelor’s degree in finance, Accounting, or a related field.
Responsibilities
- Directing and administering the operational efforts of the branch
- Leading, managing, and developing a diverse team of direct reports
- Creating a culture that fosters engagement and generates commitment and accountability
- Lead a highly defined member engagement process, coaching specific behaviors that lead to enhanced member service experience and drives growth
- Driving accountability for operational excellence
- Ensuring the execution of policy and procedures are aligned with applicable regulations
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What This Job Offers
Job Type
Full-time
Career Level
Manager
