Branch Manager

MIDFLORIDA Credit Union • Ocala, FL

1d • Onsite

About The Position

Why have a job when you can build a career? We are proud to be defined by the excellent service and convenience offered to our members, as well as our diverse workforce and company culture. There are many reasons to work for MIDFLORIDA, which is probably why we were voted one of Florida Trend's "Best Places To Work." MIDFLORIDA offers a positive team culture, an open door management style, a commitment to diversity, stability, competitive benefits, and a career path with a growing, successful company! Join us on our mission to improve the financial well-being of our members!
Branch Managers perform the following functions:
Provide excellent service by opening and servicing accounts and loans as well as answering questions in a prompt and professional manner
Improve the financial well being of our members by offering products and services to save time and money
Supervise all aspects of the teller line and lobby staff, to include coaching staff, scheduling, and assigning duties
Present a neat and professional personal appearance, in accordance with credit union professional image standards
Exercise sound judgment and discretion while remaining compliant with well-defined limit and guidelines
Exhibit a high degree off integrity, trustworthiness, and professionalism always
Exude a positive and professional attitude with members and partners
Train staff in service quality, operations procedures, new products & services, and the promotion of credit union products and services
Audit new account and loan documentation

Requirements

• 3-5 years of branch management experience
• Excellent service and communication skills
• Demonstrated leadership and staff supervision experience
• Knowledge of branch operations procedures
• History of successful branch audits and compliance
• High school diploma or equivalent is required; a Bachelor's Degree in a business-related field is preferred
• Must be able to lift up to 25 pounds and must be able to stand for long periods of time. Must be able to effectively access and interpret information on computer screens, documents, reports, cash denominations, and identify members.

Nice To Haves

• Bachelor's Degree in a business-related field is preferred

Responsibilities

• Provide excellent service by opening and servicing accounts and loans as well as answering questions in a prompt and professional manner
• Improve the financial well being of our members by offering products and services to save time and money
• Supervise all aspects of the teller line and lobby staff, to include coaching staff, scheduling, and assigning duties
• Present a neat and professional personal appearance, in accordance with credit union professional image standards
• Exercise sound judgment and discretion while remaining compliant with well-defined limit and guidelines
• Exhibit a high degree off integrity, trustworthiness, and professionalism always
• Exude a positive and professional attitude with members and partners
• Train staff in service quality, operations procedures, new products & services, and the promotion of credit union products and services
• Audit new account and loan documentation

Benefits

• Stability
• Opportunity for growth
• Paid time off and paid holidays
• Tuition assistance after 6 months of service
• 401K Plan with employer matching
• Health, Dental, and Vision Insurance - Generous and affordable plans for employee and family
• Employee Assistance Program- No waiting period to access benefit
• Salary and Bonuses – Bonus programs and annual appraisals with salary increase opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED