Branch Manager, US Pest

Rentokil•Wilmington, NC

About The Position

This role coordinates and manages all branch admin functions while interfacing with colleagues and customers. They will have additional operational support staff, warehouse associates and/or Installers reporting to them.

Requirements

Bachelor’s degree and 3-5 years of field services management experience required, or an equivalent combination of education and experience
Business operations experience
Business acumen
Skill in managing and leading assigned projects - understanding of project management methodology including the ability to identify and resolve issues, manage risk, develop detailed work plans and specifications, perform resource allocations and run team meetings
Skill in written and verbal communications, including public speaking
Skill in organisation and time management - ability to work on multiple projects and manage multiple project coordinators, leads and/or managers at one time
Skill in group presentations and meeting management
Skill in providing timely and clear and concise feedback
Attention to detail and analytical skills
Maintains relevant licences as required by federal, provincial or local regulations for termites and pest control and any other business unit products and services
Skill with Microsoft Office applications (Word, Excel, Outlook, PowerPoint)
Knowledge of laws, regulations, methods, and techniques in specialty.
Position may require frequent overnight travel
Ability to relocate as needed
Highly commercial and entrepreneurial with an attestable customer focus and growth mindset.
Outstanding analytical and problem-solving abilities with a strong understanding of corporate operations
Excellent people management skills with demonstrable experience of leading a large, dispersed and diverse workforce across multiple locations and geographies.
Excellent organisational and leadership skills with the ability to operate effectively both strategically and operationally as required.
Outstanding communication skills with demonstrated ability to influence at all levels with a range of internal and external stakeholders.
Able to demonstrate high levels of drive, work ethic and personal accountability with the ability to work under pressure while maintaining sound judgement and a rigorous focus on the details.
Supports team by providing guidance and removing roadblocks
Understands the importance of a strong leadership pipeline (bench strength) and maintains ongoing efforts to assess needs and coach/develop others
High school Diploma minimum required

Nice To Haves

Master’s degree preferred
Bachelor's Degree, or equivalent in Business Management related field preferred
Master’s Degree preferred

Responsibilities

Manages the day to day branch administrative duties such as customer experience, billing and invoicing, maintaining system records, scheduling, sales entry, etc.
Maintaining adequate inventories of all supplies alongside the Warehouse manager (if applicable).
Managers Accounts Payroll process including creating POs and processing bills.
Provides performance management feedback to direct report colleagues based on identified KPIs and job responsibilities.
Provides coaching, training and development for colleagues to foster an environment of continuous growth

Benefits

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!
Professional and Personal Growth
Multiple avenues to grow your career
Training and development programs available
Tuition Reimbursement benefits (for FT Colleagues)
Health and Wellness
Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
Savings and Retirement
401(k) retirement plan with company-matching contributions
Work-Life Balance
Vacation days & sick days
Company-paid holidays & floating holidays
A company mindset that prioritizes health, safety, and flexibility