Branch Manager

BANK-SHARED SERVICEBoles, MO
Onsite

About The Position

The Bank of Washington is seeking a Branch Manager to lead day-to-day branch operations in Villa Ridge & Gray Summit. This role involves energizing and developing a team, building lasting customer relationships, and driving strong performance to make a meaningful impact for customers, employees, and the community.

Requirements

  • 5+ years of retail banking experience
  • Proven success in sales, operations, and team leadership
  • Strong communication, coaching, and problem-solving skills
  • Knowledge of banking regulations and compliance
  • Customer-focused, ethical, and adaptable leadership style

Nice To Haves

  • 2+ years in management preferred

Responsibilities

  • Lead, coach, and mentor a branch team through hands-on training, personalized coaching, and regular performance feedback
  • Oversee staffing, scheduling, branch workflow, and cash operations to ensure accuracy, compliance, and efficiency
  • Resolve escalated customer concerns with professionalism and care
  • Build and maintain strong customer and community relationships
  • Foster a positive, inclusive workplace culture that supports employee growth and teamwork

Benefits

  • Community-focused organization that values relationships
  • Supportive leadership and growth-oriented culture
  • Opportunity to make a real difference for customers and employees
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