Branch Manager

Serenity Mental Health Centers•Henderson, NV

12h•$70,000 - $80,000

About The Position

We are looking for committed leaders interested in refining their leadership skills to launch a career in healthcare with a multistate practice. Successful hires have included high end retail, hospitality, restaurant, and other customer service backgrounds. Direct support from organizational leadership will help you cultivate the skills to successfully manage a practice independently. This is a unique opportunity to enhance a career in operations management. Serenity Healthcare’s proven clinical model, leading to 130% growth year over year, will be shared with you as you are trained and mentored to quickly advance your career. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. As a Branch Manager, your primary responsibility will be to own the metrics that allow patients to take back their lives. Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.

Requirements

High School Diploma/ GED.
Strong customer service mindset.
10+ years of management experience managing 30+ employees
Excellent verbal and written communication, and basic math skills.
Well-versed in de-escalation skills and ability to connect with individuals.

Responsibilities

Lead team to provide exceptional patient experience and outcomes
Conduct daily operations including staff scheduling, office administration, and performance management.
Take ownership of team, office and patient outcomes
Understand and connect patients with Serenity’s treatment options
Provide support for 1 to 3 providers
Train and educate new provider assistants