Branch Manager

Penske • Montgomery, NY

13d • Onsite

About The Position

The Branch Manager provides leadership for the Branch(es) and works with the
District Manager to create and execute our business goals and assures those
goals are met by coordinating the efforts of each department. This role monitors
results and redirects efforts where necessary to affect profitability and
smooth-running branches.  This position works with current customers to ensure
positive customer experience, including problem resolution and any related
customer satisfaction activities.  This position has direct responsibility for
the Branch staff and will collaborate with District staff members on a regular
basis.

Qualified candidates for this role will bring at least 5 years of combined sales
and leadership experience including ensuring customer satisfaction. Ideal
candidates will have prior experience with monitoring and impacting P&L,
complete asset life cycle management, and annual business planning.

This position is located at the Penske facility located at 136 Neelytown Road in
Montgomery, NY.

Requirements

• at least 5 years of combined sales and leadership experience including ensuring customer satisfaction

Nice To Haves

• prior experience with monitoring and impacting P&L
• complete asset life cycle management
• annual business planning

Responsibilities

• Talent Management - Branch associate engagement including collaboration among functions, problem resolution, & coaching and developing associates.
• Customer Experience – Satisfactory VOC scores and customer retention rates. Includes any account management activities.
• Operations Management – Ensuring that the Branch meets district goals including any involvement with Fleet / Assets management
• Financial / P&L Management – Branch P&L performance
• Other projects and tasks as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees