Operations - Branch Manager Exe
About The Position
Come join a rapidly growing company looking to add a highly-skilled, energetic, and collaborative employee to our team. We are seeking a career-minded candidate looking for an exceptional opportunity for business contribution, professional development, and career progression. The right candidate will be energetic, customer-focused, and determined to add value within a fast-paced organization. We offer great benefits, including: Medical, Dental, and Vision Substantial 401k match Robust voluntary benefits package PTO and paid holidays off Significant employee product discounts We want to help you grow! We invest training and resources in our employees, because we know that our people are what make our company a unique and special place to work. We offer great company discounts and a competitive benefits package, while also offering lots of opportunities for you to be your best self! Our focus on safety, wellness, and teamwork are the foundations of how we operate every day. We invite you to see for yourself. Whether in the warehouse or in an office, our dedication to excellent customer service is what binds all of our team members across the country. We value the positive impact our business brings to the communities we serve and are looking for a candidate to join our team that has the same outlook on customer service. A person in this position manages all aspects of a branch office. Accountable for financial performance (sales and profitable growth) and customer satisfaction (customer relationship management) of the branch. Responsible to lead all branch personnel ensuring the training of company policies and procedures to branch members. Familiar with and able to perform all job duties. Excellence is demonstrated consistently and process improvements are contributed.
Requirements
- BA Degree or equivalent preferred
- MVR with little to no safety concerns within the past 3 years
- Minimum 2 year working as a Branch Manager in a warehouse setting
Responsibilities
- Key to this job is to deliver a high-quality customer experience while increasing the profitable sales of Company products and services.
- Completes all necessary administrative work to ensure safety of all branch personnel
- Knowledgeable in company policies and procedures; facilitates fair treatment of team members
- Maintains a close business relationship with top 20% of clients
- Records in CRM daily activity/call reports concerning customer-related activities for quotes, orders, and problems concerning customer/vendor relationships
- Pursues and maintains preferred vendor status with clients
- Knowledgeable in all products carried and educates customers on products that service their needs. Identifies helpful opportunities for customers through expanding the use of Company products and services. Helpful and persuasive.
- Adaptable to provide executive-level and service-level sales presentations
- May maintain and replenish consignment products for customers
- Occasionally deliver product. Assists in loading and unloading process.
- Maintains accurate documentation of all customer transactions. Compiles accurate reports.
- Ensures the positive relationship is maintained while ensuring timely collection of payment for all orders.
- Coordinates regularly with supervisor to achieve targeted sales objectives.
- Provides sales reports
- Trains personnel on mastered job processes, techniques, and procedures
Benefits
- Medical, Dental, and Vision
- Substantial 401k match
- Robust voluntary benefits package
- PTO and paid holidays off
- Significant employee product discounts
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What This Job Offers
Job Type
Full-time
Career Level
Manager
